Lead Designer at Birdeye in Gurugram, India - Apply now!

Why BirdEye?

Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive.

At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and  Accel-KKR.

Lead Designer, Website and Digital

Job Summary:

We are seeking a highly skilled and experienced Senior Website Designer to join our team. The ideal candidate will have a strong background in website design and development, a solid understanding of user experience and interface design, and be able to lead and mentor junior designers. In this role, you will be responsible for creating visually stunning, world-class, and highly functional Website UX that engage and inspire our clients and their customers with beautiful and simple designs.

Responsibilities

• Design the end-to-end user experience on our global website for all platforms (desktop, mobile web and app)
• Ideate and shape extraordinary, high-performing, interactive brand experiences on the company prospect facing digital properties.
• Make design decisions with a deep understanding of the customer persona, and the entire end-to-end user experience.
• Collaborate with project managers, developers, and other stakeholders to ensure smooth and efficient project delivery.
• Know how to implement CRO learnings at a global scale, and conduct research and analysis to inform design decisions and improve user experience.
• Keep up to date with the latest design trends and emerging technologies in web design and development.
• Develop and maintain design standards and guidelines for websites and other digital products.
• Use all the latest technologies, have an acute attention to detail, and work fast to deliver high-quality work within tight deadlines.
• Manage multiple projects simultaneously and prioritize workload to meet deadlines.

• Bachelor's degree in Graphic Design, Web Design, or related field.
• Minimum of 4 years of experience in website design and development.
• Strong portfolio demonstrating outstanding design skills, creativity, and a world-class, beautiful, and simple website design approach.
• Excellent knowledge of Figma, Adobe Creative Suite, Sketch, and other design and prototyping tools.
• Solid understanding of HTML, CSS, and Javascript.
• Strong management and mentoring skills.
• Excellent communication and collaboration skills.

If you are a creative and passionate website designer with a strong background in user experience and interface design, as well as experience in implementing CRO learnings at a global scale, we encourage you to apply for this exciting opportunity. We offer a competitive salary, comprehensive benefits package, and a dynamic and supportive work environment.

Why You'll Join Us:

At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. 

Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen