Business Development Representative - Channel at Birdeye in Sydney, Australia - Apply now!

Why BirdEye?

Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive.

At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and  Accel-KKR.

What You’ll Do

The successful candidate will be responsible for the outbound campaigns of their segment, qualifying active buying interest and identifying critical C-Suite decision-makers.

You will be provided "accounts" in the form of Digital Marketing Agencies or other businesses potentially suited to reselling Birdeye software suite. You will be responsible for finding the appropriate contacts at these businesses, completing research & and reaching out to them via channels such as phone, email and Linkedin to determine if they are suitable businesses that would benefit from Birdeye's offering

After deciding if they are suitable based on our ICP requirements, you will be responsible for booking a discovery meeting with a channel account executive.

Before this meeting is held you will be required to provide information to the account executive to help them understand the customer's pain points and other specific information gathered. You'll also be able to attend the first section of the discovery meeting to introduce the account executive to the potential client.

Outside of the accounts provided to you, there is also an opportunity to source accounts of your own and, from time to time, you may be provided with additional inbound leads from various marketing channels. The primary objectives to measure success in this role will be revenue generated and meetings booked. The KPIs used to manage performance will include but not be limited to the number of phone calls, emails, and messages known as “Activity points”.

You will receive best-in-class initial and ongoing training, and be given a clear career progression path.

The role is suited to someone with a highly driven "hunter" mentality and who is not afraid to pick up the phone.

Responsibilities:

• Conduct outbound calls to cold leads to generate new business (digital marketing agencies)

• Conduct outbound sales calls to potential customers ensuring relevant questions are asked to uncover their needs

• Conduct online research on potential customers

• Data entry into in-house/external systems and CRM (SalesForce)

• Overcome objections effectively and in a friendly manner

• Reach out to potential clients through media channels such as Email or LinkedIn

Requirements:

• Minimum 1-year experience in a phone sales (cold-calling) role as part of a SaaS or B2B company

• Experience working with or at a Digital Marketing Agency or selling to them is highly regarded

• Experience selling to Executives C-Suite (CEOs, CFOs, MDs etc.)

• Excellent written and verbal communication, listening and negotiation skills

• Self-motivated, goal-oriented, with a proven history of meeting or exceeding sales goals

• Eager and driven to learn and thrive in a fast-paced, constantly changing environment.

Benefits

• $80k-$85k salary plus super. $120k - $150k OTE

• Office is in Rosebery, Sydney, close to The Cannery.

• Regular Social activities + 4 pm Friday finish (drinks from 3.30)

• Monthly me time (late start or early finish)

• Flexible working and WFH options.

• Company anniversary presents

• Birthday leave

• Discounted Bupa health insurance

Why You'll Join Us:

At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. 

Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen.