Case study: Coastal Ridge

Higher ratings drive higher resident acquisition

This property management company not only cares about its residents, it also understands them on a personal level, and strives to consistently provide exactly what they want and more. Due to this, residents choose to stick around, and apartment-seekers choose to join the Coastal Ridge community. How did Coastal Ridge receive 7x more Google reviews and earn a 4.1 average star rating in just a year? By using BirdEye to engage with residents in real-time, solve problems instantly, and leverage positive feedback as a powerful marketing tool.

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