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1-800-HANSONS
- Windows Installation
- Ypsilanti, MI
About this business
At 1-800-HANSONS, we pride ourselves on presenting the best quality replacement windows, siding, roofing, gutters, gutter guards, bathtubs, and showers. As your trusted home improvement expert with over 300,000 satisfied customers, 1-800-HANSONS will always install these products in your home as if we were putting them into our own. When you choose us to protect your home’s exterior, you get a Lifetime Guarantee that’s unmatched in the industry. If our windows break, shingles leak, or siding gets damaged, we’ll fix it. Addit... read more
Location details
256 Airport Industrial Dr, Ypsilanti, MI, 48198, United States
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From the salesman to the project manager to the installers. Great communication throughout the process. Wonderful follow up. And 10 beautiful windows to show for it!
Business response:
Thank you very much Valerie!
Installers were very friendly and did a great job of keeping us informed of any things that needed our decision . The clean up was great .
Business response:
Thank you for your business, Richard!
fast and effective. went over how to open and take off windows
Business response:
We appreciate your feedback Brendan!
The guys came out and got right to work. They did a great job working with me on making sure none of our pets escaped throughout the process and were very efficient in getting the work done. They kept checking with me to make sure that I was happy with the work that was being done. They cleaned up most of the mess (some debris left outside/in the driveway and around the work areas inside). Overall, it was a great experience and they did a great job.
Business response:
Thank you for your feedback Athena!
The contractors did everything they where supposed to and did an excellent job. Hanson on the other hand should understand that a finale cost is just that, not a finale cost plus some. Hanson also needs to document what is to be done and provide accurate information to the contractors. The most important thing Hanson should learn is when you ask a customer about a job that was done and they explain to you an issue. Then you all realize you messed up on the communication with the contractor and tell your customer that you wil... read more
Business response:
Robert, Our sincere apologies for any delay you are experiencing. Can you please contact customerfeedback@hansons.com including your contact information so we are able to escalate the issue? Thank you
Excellent job installing my windows! The installation team went above and beyond!
Business response:
Thank you Tricia!
Outstanding work. Crew was polite and professional.
Business response:
Thank you Mark!
Good communication
Business response:
Thank you Eric!
It was just ok not happy with the trim/finish, they didn't clean up very well and a one day job turned into two weeks with many excuses
Business response:
Don, our sincere apologies. I have sent your comments to our management team to review and address.
Frequently asked questions about 1-800-HANSONS
How is 1-800-HANSONS rated?
1-800-HANSONS has a 4.9 star rating with 336 reviews.
When is 1-800-HANSONS open?
1-800-HANSONS is open now. It is open 24/7.