Get reviews on sites like Google and Facebook. With BirdEye you can automatically send review requests to your members after important milestones like after loan approval.
Get visibility into all of your reviews- no matter where they were posted. BirdEye allows you to monitor and respond to reviews on 150+ sites across the Internet.
When customers search for “credit unions near me”, make sure you’re on the top of search results. Reviews help you stand out online. Get additional visibility through BirdEye’s custom profiles that are designed for SEO, rank high in search results, and show up in the Google Knowledge Panel.
Get in-depth insights into how members feel about your credit union and take action. BirdEye digs into your reviews and gets you actionable insights through its Natural Language Processing engine Athena.
Get quality feedback from your members with BirdEye’s award-winning surveys. View survey results over time, respond to them and even create and manage tickets within the BirdEye dashboard.
Google seller ratings show your overall star rating in your Google ads, leading to a higher clickthrough rate (CTR). BirdEye helps you get Google Seller ratings enabled for your ad campaign so your ads perform better.
BirdEye’s solutions are secure and are rated as Enterprise-ready by the Skyhigh Networks CloudTrust™ program