Reputation & Customer Experience Software for Public Storage
Secure a better online reputation
Birdeye is the leader in online reputation management
6,600+ storage businesses grow with Birdeye
Rank higher on Google, improve your reputation, and deliver personalized experiences with Birdeye.
Increase in reviews
Increase in search views
Increase in site visits
Power digital customer experiences with AI
Boost productivity by using BirdAI to generate social content, analyze customer feedback, reply to reviews, chat with website visitors, and much more.
Rank higher on Google and everywhere customers search
Create, update, and manage your listings across hundreds of online directories to improve your SEO ranking and be found by more customers.
Easily collect reviews and improve online reputation
Pair Birdeye with your CRM to generate reviews without lifting a finger — then use AI to generate tailored, error-free responses with a single click.
Message customers across digital platforms
Reach customers and leads on high-converting channels like text, social, email, webchat, and more from a single inbox. Use BirdAI to rephrase your responses and get quick conversation recaps.
Convert website visitors with an AI chatbot
Start revenue driving conversations, answer questions, book appointments, and boost conversions with Birdeye’s AI-powered chatbot.
Manage all your social accounts in one place
Create social posts in minutes with AI, manage social presence across multiple locations, and engage with customers seamlessly – all from a single dashboard.
Get paid faster with digital payment options
Provide an effortless payment experience across text, scan, card readers, your website, and beyond. Streamline collections with automated campaigns and flexible financing options.
Keep your favorite apps with Birdeye Integrations
Birdeye integrates with over 3,000 software systems — making it easy to generate more reviews, message more customers, and drive more revenue.
Get more Google reviews with Birdeye
Units Moving and Portable Storage of Austin, Texas
Consumer Services Austin, TX
Consumer Services Castle Hill, NSW
Consumer Services Avon Lake, OH
National Storage Affiliates Case Study
Discover how National Storage Affiliates significantly enhanced their customer experience (CX) by leveraging Birdeye's reports and insights across multiple locations.Read more
Harnessing the Power of AI & Automation for Customer Feedback
Uncover the transformative power of AI and automation in revolutionizing customer feedback management, as industry experts Zach Watson and Melissa Cameron share strategies for enhancing customer experiences.Read more
Frequently Asked Questions
How can Birdeye help me improve my storage business’ reputation?Click to open
Birdeye helps storage businesses improve their online reputation by helping them rank higher on local search with accurate listings, seamlessly generating a steady stream of reviews, and making it easy for happy customers to refer friends and family.
Why is reputation management important for public storage businesses?Click to open
98% of customers read online reviews. An online review management platform helps you build credibility with potential customers using reviews. It also boosts your SEO and helps you attract more customers on Google.
How does Birdeye get reviews for storage businesses?Click to open
Birdeye’s automated review generation tool seamlessly gets reviews on 200+ sites like Google, Facebook, and more. Send automatic requests via text or email, prompting customers to easily leave reviews in two clicks.
How does Birdeye's public storage software differ from other storage marketing companies?Click to open
Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. Some key differentiators are our award-winning customer support, premier Google partnership, and our integrations to the CRM systems you use to improve business operations.
How can Birdeye's public storage management software streamline my business operations?Click to open
More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.
Is Birdeye's public storage software easy to use?Click to open
Birdeye is purpose-built for local businesses, we do away with the need for multiple point solutions to manage reputation, interact with consumers, and deliver a great customer experience. Now all activity is managed and measured in one central place. Birdeye's intuitive application and smart automation makes it nearly effortless to request reviews, generate referrals, measure sentiment, communicate with customers and much more.
Can Birdeye's public storage software integrate with other systems or software used in my business?Click to open
We provide out-of-the-box integrations to 3,000+ systems, open APIs, SFTP, and bulk upload capabilities — making it easy to level up your business with automated review, referral, and survey requests. We integrate to the systems you already use like Quickbooks, Square, SiteLink, Storelocal, Self Storage Manager, Zoho CRM, and many more.