Birdeye Effect on
Businesses & Customer Success Results

Brian Von Bergen, Head of Operations

“Effective and achieves our corporate objective for online brand improvement. Improved brand maintenance and better control of our online brand. This also allows us an opportunity to engage with customers at critical milestones in our process to determine any complaints or issues. I appreciate the User interface and the amount of information that is on the dashboard. The aggregation of the reviews and cleaning up our online presence has been very helpful.”

Cindy Johnson, Marketing Manager

“So Easy and Great! Has increased our number of reviews by 98% and love the positive feedback! Love the regular emails after each review is submitted!”

Dr. Ruth Bailey, DDS

“I’ve spent a lot of money over the years trying to boost my online ranking. BirdEye has been the single most effective thing I have implemented. It is so easy to use for us and our patients!”

“Grew our reviews fast and effectively! Love BirdEye! So happy we picked them!!”

Heidi Morrison, Operations Manager

“BirdEye is a game changer!! We had been in business for about 15 years when we started using BirdEye. We had hard copies of reviews but mainly had a few select people hitting review sites to complain. Our reputation was not accurately reflected online. When we started using BirdEye we immediately started see all of our positive reviews being posted online. We could also have the opportunity to fix problems with unhappy customers before they became a problem. I couldn't be happier with this product! So Easy to Use! Immediate Results! Quality Control at its finest!”

Dr. Bradley Wilkinson, DDS

“This is the easiest method of building strength online and gaining new business. The cost is unreal for the result. The single best move since we created our website 17 years ago. We have a new business stream from online presences we are seeing in full motion now.”

“We are very pleased with our arrangement with BirdEye. We’re getting meaningful feedback, at a reasonable rate! ”

Chad Roylance, VP Operations

“We had a total of 75 online reviews over 10 years averaging a 3.5 rating over all platforms. We implemented Birdeye and saw immediate results. We have been working with them for nearly 2 years and have received an additional 600 reviews and brought our online rating to 4.7 across all platforms. We're showing up #1 on Google in our area now. People are calling us based on our reviews now!”

“At Energy Seal, we are typically a one time business, spray house insulation, so we generally don't have repeat customers. We have one time customers. BirdEye helps us get new reviews from all our customers. These positive reviews help people choose us over our competitors. We were spending hundreds a day in paid advertising. The more reviews I have, the less money I have to spend on other options to do paid advertising. I was spending thousands a month on Google, whereas now people are choosing me because of reviews and not so much paid advertising efforts. People trust the reviews more than paid advertising.”

Case study:

Boosting employee motivation leads to 90% increase in Google reviews

“BirdEye for Safe Haven Security”

“This service keeps tabs on my reviews so I see EVERYDAY how my staff is doing. I can address the few issues I have had quickly while it is still fresh in everyone's mind and turn a negative into a positive! BirdEye gives regular , prompt feedback from my patients, it makes following up with my patients so easy. I have not found anything I don't like about BirdEye.”

“Easy Peasy! We have dramatically increased the number of reviews our office gets. I love the monthly reports breaking it all done. Comes in very handy for our marketing meetings! It's an excellent marketing tool. Our reviews have increased by 200%!! The options we give our clients make it very easy for their use. At my end, its so easy to send a request. You can follow up anytime to see what's going on with the request. The dashboard is great - shows all of our information. We also get monthly updates letting us know our numbers. And it's very user friendly! ”

“So easy! The review requests are sent out by a BirdEye team member, so my staff doesn't have one more thing to do each day! Worthwhile investment!”

Jeremiah Robinson, P.A.-C

“Once we implemented BirdEye, I started seeing the 5 star reviews pour in. We saw our Google review average go from a measly 3.3 to a 4.6 in 6 months, with other sites trending upwards similarly. As a result, we've seen an increase in our business and couldn't be happier.”

“It is so convenient to have the information I need right on my phone. If my boss asks me about our reviews, I simply pull out my phone and update him right there, no running to my office to pull it up. We have two separate offices in two different states and I am able to keep them separate but organized in one account on BirdEye. So simple and easy to use!”