of customers consult
reviews before making a
increase after 6 months
of automating reviews
It’s simple: more reviews mean more customers. BirdEye makes it easy for customers to leave reviews by automatically sending review requests via email and text the minute your customer drives off.
Don’t miss a bad review no matter where it’s posted. In the BirdEye dashboard, you can monitor and respond to reviews on over 150 sites like Google, Cars.com, and Carwise.
When prospective customers turn to Google to find automotive businesses in their area, be sure you’re there to convert. BirdEye’s SEO-optimized profiles rank high in Google search and help your business get discovered and chosen by more potential customers.
Customers trust reviews- so use your reviews to market your business. Share your 5-star reviews on social media and on a live feed on your business website.
Answer customer questions and turn website visitors into customers with BirdEye webchat. Answer customer questions from your cell phone.
“We now have a direct conduit from our customers to us, letting us know where we can improve our process to boost customer retention and customer experience.”
O'Brien Auto Group