Whether they purchased a vehicle or got an oil change, BirdEye sends an automated text or email to every customer after an interaction asking for feedback. With one click, they’re routed to review sites of your choice where they can post a review with the tap of a button.
Monitor all your reviews from 150+ sites like Dealer Rater and Cars.com. Receive alerts when a new review is posted about your dealership. Respond instantly to resolve problems before they escalate.
Customer testimonials are the most powerful advertisement. Automatically publish your reviews on your website and social media pages to reach more prospects.
BirdEye alerts you when someone arrives on your website looking for information so you can engage them instantly. Provide the right information at the right time to make customers choose your dealership faster.
From one place, schedule service appointments, answer questions, send reminders and updates, announce promotions, and request reviews. Build relationships that last far beyond the first sale.
O’Brien Auto Group needed a deep understanding of their customers in order to keep them, as well as a strong online
reputation to stand out to prospects in local search. The solution to both problems? More online reviews.
What’s driving your ratings? With BirdEye, make sense of mountains of customer feedback and clearly identify what’s working and what’s not. Discover where you can make improvements that will actually move the needle.
BirdEye gives you the same insights for your competitors’ customer feedback that you have for your own. Compare strengths and weaknesses and find opportunities to capture market share.
BirdEye integrates seamlessly with 95% of Dealer Management Systems including Reynolds & Reynolds, DealerSocket, CDK, Autosoft and DealerTrack. We’ll sync with your existing contact list to automate the review collection process so you can keep doing business as usual while consistently getting new reviews.
Dr. Dennis Brender, DDS
Jim Mizes, CEO & President at Blaze Pizza
Timothy D., VP of Sales and Marketing at Great Western Building Systems
Don Deems, Cantrell West Dental