Deliver an unforgettable dining experience

Everything restaurants need to monitor and generate customer reviews, get quality insights, and connect with customers in an award-winning customer experience platform.

Deliver An Unforgettable Dining Experience

Start growing with BirdEye

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How many locations?
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50,000+ businesses use BirdEye everyday
Blaze Pizza
Black Bear Diner
Mambo Seafood
The Juicy Crab
Rosatis Chicago Pizza
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Monitor customer feedback across the Internet

Keep an eye on what guests are saying about your restaurants. Monitor and respond
to customer reviews on over 150+ sites in the BirdEye platform.

Monitor Customer Feedback Across The Internet
natural language processing

Use natural language processing to dig deeper into feedback

Analyze your guest reviews to better understand how you can improve operations. BirdEye’s natural language processing engine Athena analyzes review text to determine sentiment, get insights , and find out how you can improve your dining experience.

Use Nlp To Dig Deeper Into Feedback

Reach your guests efficiently and effectively

Want to send reservation reminders, promote new menu items, or send loyalty discounts? Send text messages to one or thousands of customers with BirdEye. BirdEye Inbox allows you to manage all of these conversations in one unified inbox.

Reach Your Guests Efficiently And Effectively

Build surveys to understand the customer experience

Get quality feedback that you can use to improve your dining experience. BirdEye’s fully-customizable surveys allow you to gauge guest satisfaction over time and identify strengths and weaknesses in your operations.

Build Surveys To Understand Customer Experience

Be the best restaurant in your area with competitive benchmarking

Ensure that you’re providing the best dining experience in your area. Competitive benchmarking shows how you’re performing in relevant categories compared to competitors in your area.

Be The Best Restaurant With Benchmarking

Efficiently answer guest questions with Webchat

Answer guest questions while they’re still on your website. BirdEye Webchat allows you to respond to guest inquiries instantly from the office, on-the-go through BirdEye mobile app or have a chatbot respond to frequently asked questions automatically.

Efficiently Answer Questions With Webchat

Here's how restaurants are collecting guest
feedback with BirdEye

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BirdEye: the obvious choice for restaurantsWinning over 300 awards for 9 quarters in a row, BirdEye is the most-awarded and
highest-rated customer experience software for restaurants of all sizes.
Start growing with BirdEye today