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Home / Resources / Guides

Guides

Download Birdeye's instructional Guides, with tools, tips and best practices to help multi-location marketers drive customer happiness and convert experiences to revenue.

The impact of reviews on SEO - Everything you need to know

How to get more Google reviews: A no-nonsense guide

The 2021 state of online reviews

Online reputation management for multi-location businesses

The 2021 state of online reviews: Healthcare edition

Optimizing Google My Business for business success

Get more reviews without spending hours online

7 ways to design a referral marketing program

The impact of reviews on SEO - Everything you need to know

How to get more Google reviews: A no-nonsense guide

The 2021 state of online reviews

Online reputation management for multi-location businesses

The 2021 state of online reviews: Healthcare edition

Optimizing Google My Business for business success

Get more reviews without spending hours online

7 ways to design a referral marketing program

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Guide
Optimizing online business listings for SEO
In this 11-minute audio guide, you'll learn key tactics and tips to optimize your business listings for SEO that will boost search ranking and grow your business.
11 minutes
Listen now
Guide
An insurer’s guide to accelerated growth with Experience Marketing
Learn how Experience Marketing can enable your business to deliver fantastic experiences and turn customers into brand ambassadors, all while building your corporate brand.
Download now
Guide
The 2021 state of online reviews: Finance edition
We analyzed over 11,000 finance businesses of all sizes to identify statistics, trends, tactics, and technology that will help to drive success with online reviews.
Download now
Guide
The 2021 state of online reviews: Property management edition
We analyzed over 4,000 property management businesses of all sizes to identify statistics, trends, tactics and technology that will help to drive success with online reviews.
Download now
Guide
Experience Marketing: The modern marketer’s guide to accelerated growth
In this guide you'll learn easy, actionable tips that will enhance your customer experience, boost your online reputation, and turn customer delight into revenue.
Download now
Guide
Optimizing Google My Business for business success
Check out our 20-minute audio guide for a complete list of tips on how to generate more leads with Google My Business. Optimize GMB to become an integral component of growth.
15 minutes
Listen now
Guide
The 2021 state of online reviews: Healthcare edition
We analyzed over 24,000 healthcare practices of all sizes to identify statistics, trends, tactics and technology that will help you drive success with online reviews.
Download now
Guide
Online reputation management for multi-location businesses
Listen to our audio guide to find out why online reputation management is crucial for your business & hear 10 tips that can help all of your locations get discovered online.
13 minutes
Listen now
Guide
Turn Google reviews into revenue
Check out our 20-minute audio guide on the link between reviews and SEO. Everything you need to know about collecting Google reviews and leveraging them to the fullest.
18 minutes
Listen now
Guide
Experience Marketing for property management businesses
Here's how you can put your best foot forward on sites like Google, Facebook, and Apartments.com and turn great experiences into more revenue and fewer vacant units.
Download now
Guide
Happy patients, healthy growth: Experience Marketing for healthcare practices
Here's how your team can use the power of patient experience to capture surging search traffic & ensure that your practice is the obvious choice online.
Download now
Guide
Return on happiness: Experience Marketing for mortgage companies
In this guide, we’ll break down how your team can leverage Experience Marketing to turn your happy borrowers into your loan officers’ unfair advantage.
Download now
Guide
The Complete Google My Business Marketing Toolkit to Generate More Leads
In this guide, we’ll illustrate the core components of a winning Google My Business strategy, and provide up-to-date best practices that will help you convert leads on Google.
Download now
Guide
The 2021 state of online reviews
We analyzed over 60,000 businesses of all sizes to identify statistics, trends, tactics and technology that will help you drive success with online reviews.
Download now
Guide
How to be the buyer’s choice in a seller’s market
In this guide, we’ll break down how you can make client experiences your unfair advantage, increase online visibility, & grow your team’s books even in a crowded marketplace.
Download now
Guide
The complete guide to referral marketing for mortgage lenders
Referral marketing can help your loan officers maintain a healthy sales pipeline. Learn how to build an effective referral marketing strategy that will close more loans.
Download now
Guide
Supercharge your automation - The Experience-driven marketer's guide to NLP
Manually analyzing extensive feedback just isn't sustainable. Read how to easily leverage Natural Language Processing (NLP) to extract valuable insight from customer feedback.
Download now
Guide
How to improve your local SEO with business listings
Business listings are a critical component of an effective local SEO strategy. Learn how to optimize your listings to boost online discoverability and referral traffic.
Download now

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