GUIDEDownload NowHow to improve your local SEO with business listings
Business listings are a critical component of an effective local SEO strategy. Learn how to optimize your listings to boost online discoverability and referral traffic.
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The impact of reviews on SEO - Everything you need to know
Online reviews are an often overlooked, yet highly influential, ranking factor for local SEO. In this guide you'll learn how reviews impact your search ranking.
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The world's changing. Is your restaurant adapting?
In this guide, we’ll share tips, tricks, & insights from restaurant managers who’ve successfully adapted to digital & grew sales even during lockdowns & a global pandemic.
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How to get more Google reviews: A no-nonsense guide
Want to be chosen more often in search results? Download this guide to find out how to collect and manage Google reviews and make your business the obvious choice.
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The 2021 online survey survival guide
In a recent study of businesses using Birdeye Surveys, we observed interesting emerging trends across industries. The findings from this study are presented in this guide.
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A marketer's guide to building a VoC program
In this guide, we'll break down how customer feedback can improve your marketing conversion and share some tips for turning feedback into action.
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Overcoming data silos to put customers first
In this guide, we’ll discuss how managers can break down departmental silos, reduce operational complexity & inefficiency, and deliver value throughout the customer lifecycle.
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State of SMS Marketing in 2021
Many successful businesses are turning to SMS marketing to engage consumers in a far more direct and immediate fashion–often at a fraction of other channels’ costs.
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5 ways to creatively use chatbots to market your business
Chatbots are conversational agents that help businesses like yours communicate efficiently with customers & improve overall experience. Here are 5 templates you can use today.
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7 ways to design a referral marketing program
While customer referrals are a great way to attract new business, designing a referral marketing program isn’t easy. Our checklist can help.
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8 tips for a successful SMS marketing campaign
Want to use text to market your business, but don’t know how to get started? Our checklist can help.
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How realtors are connecting with their clients during COVID-19
Learn how realtors are keeping up communication with their clients during this uncertain time.
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How dentists are communicating with patients during COVID-19
Use these tips and tools to keep in touch with your patients during this uncertain time.
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How to do business entirely over text
Here's how you can use text messaging to engage your customers and grow revenue.
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How Birdeye customers can communicate effectively COVID-19
Are you using the Birdeye dashboard for effective customer communication during these uncertain times? This checklist will help you use Birdeye to its full potential.
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Why automate?
Birdeye’s automated solutions empower you to engage with millions of customers on a personal level in real-time without disrupting workflow.
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Natural language processing
How does Birdeye turn customer feedback into actionable insights?