Call Sales: 1 800 561 3357

Solutions
- By Company Size
  - Small Business
    Grow your business and dominate your competition
    Small Business
    - Industries
      Healthcare
      Dental
      Real Estate
      Home Services
      Retail
      Legal
      Financial Services
      Hospitality
      Automotive
      Restaurants
      Insurance
      Personal Services
  - Enterprise
    Whether you have 10 or 10,000 locations, master customer experience at scale
    Enterprise
- By Industry
- See why more than 60,000
  businesses choose Birdeye
  Find out how Birdeye can help you
  automate your future growth
  Get a demo
Products
Partners
Resources
Pricing

1 800 561 3357
Sign In
Watch Demo

Home / Resources / Guides

Guides

Download Birdeye's instructional Guides, with tools, tips and best practices to help multi-location marketers drive customer happiness and convert experiences to revenue.

The impact of reviews on SEO - Everything you need to know

How to get more Google reviews: A no-nonsense guide

The 2021 state of online reviews

Online reputation management for multi-location businesses

The 2021 state of online reviews: Healthcare edition

Optimizing Google My Business for business success

The impact of reviews on SEO - Everything you need to know

How to get more Google reviews: A no-nonsense guide

The 2021 state of online reviews

Online reputation management for multi-location businesses

The 2021 state of online reviews: Healthcare edition

Optimizing Google My Business for business success

All resources

topic

Select All
Reputation management
Conversational marketing
Google search marketing
Customer sentiment management
Customer Experience Marketing
Survey management
Competitive benchmarking

industry

Select All
Automotive
Dental
Finance
Healthcare
Home services
Hospitality
Insurance
Legal
Real estate
Restaurants
Retail
Wellness
Other

type

Select All
Webinar
Video
Guide
Podcast

Guide
Experience Marketing: The modern marketer’s guide to accelerated growth
In this guide you'll learn easy, actionable tips that will enhance your customer experience, boost your online reputation, and turn customer delight into revenue.
Download now
Guide
Optimizing Google My Business for business success
Check out our 20-minute audio guide for a complete list of tips on how to generate more leads with Google My Business. Optimize GMB to become an integral component of growth.
15 minutes
Listen now
Guide
The 2021 state of online reviews: Healthcare edition
We analyzed over 24,000 healthcare practices of all sizes to identify statistics, trends, tactics and technology that will help you drive success with online reviews.
Download now
Guide
Online reputation management for multi-location businesses
Listen to our audio guide to find out why online reputation management is crucial for your business & hear 10 tips that can help all of your locations get discovered online.
13 minutes
Listen now
Guide
Turn Google reviews into revenue
Check out our 20-minute audio guide on the link between reviews and SEO. Everything you need to know about collecting Google reviews and leveraging them to the fullest.
18 minutes
Listen now
Guide
Experience Marketing for property management businesses
Here's how you can put your best foot forward on sites like Google, Facebook, and Apartments.com and turn great experiences into more revenue and fewer vacant units.
Download now
Guide
Happy patients, healthy growth: Experience Marketing for healthcare practices
Here's how your team can use the power of patient experience to capture surging search traffic & ensure that your practice is the obvious choice online.
Download now
Guide
Return on happiness: Experience Marketing for mortgage companies
In this guide, we’ll break down how your team can leverage Experience Marketing to turn your happy borrowers into your loan officers’ unfair advantage.
Download now
Guide
The Complete Google My Business Marketing Toolkit to Generate More Leads
In this guide, we’ll illustrate the core components of a winning Google My Business strategy, and provide up-to-date best practices that will help you convert leads on Google.
Download now
Guide
The 2021 state of online reviews
We analyzed over 60,000 businesses of all sizes to identify statistics, trends, tactics and technology that will help you drive success with online reviews.
Download now
Guide
How to be the buyer’s choice in a seller’s market
In this guide, we’ll break down how you can make client experiences your unfair advantage, increase online visibility, & grow your team’s books even in a crowded marketplace.
Download now
Guide
The complete guide to referral marketing for mortgage lenders
Referral marketing can help your loan officers maintain a healthy sales pipeline. Learn how to build an effective referral marketing strategy that will close more loans.
Download now
Guide
Supercharge your automation - The Experience-driven marketer's guide to NLP
Manually analyzing extensive feedback just isn't sustainable. Read how to easily leverage Natural Language Processing (NLP) to extract valuable insight from customer feedback.
Download now
Guide
How to improve your local SEO with business listings
Business listings are a critical component of an effective local SEO strategy. Learn how to optimize your listings to boost online discoverability and referral traffic.
Download now
Guide
The impact of reviews on SEO - Everything you need to know
Online reviews are an often overlooked, yet highly influential, ranking factor for local SEO. In this guide, you'll learn how reviews impact your search ranking.
Download now
Guide
The world's changing. Is your restaurant adapting?
In this guide, we’ll share tips, tricks, & insights from restaurant managers who’ve successfully adapted to digital & grew sales even during lockdowns and a global pandemic.
Download now
Guide
How to get more Google reviews: A no-nonsense guide
Want to be chosen more often in search results? Download this guide to find out how to collect and manage Google reviews and make your business the obvious choice.
Download now
Guide
Needle in the haystack: Capturing customer sentiment at scale
This guide will show you how property management companies can effectively and efficiently mine feedback and get highly valuable insights at scale.
Download now

Grow with Birdeye

Birdeye for businesses

Products
Reviews
Listings
Pages
Interactions
Webchat
Unified Inbox
Video Chat
Receptionist
Mass Texting
Surveys
Ticketing
Insights
Benchmarking

Objectives
Online Reputation Management
Google Reviews
Google My Business
Business Listings Management
Customer Experience
Customer Interaction
Website Chat
Online Reviews
Facebook Reviews
Referral Marketing

Industries
Dental
Healthcare
Real Estate
Financial Services
Legal
Automotive
Retail
Hospitality
Insurance
Home Services
Restaurants
Personal Services

Learn more

Company
About Us
Leadership Team
Watch Demo
Book a time
Resources
Blog
Press
Product Updates
Careers
Success Stories
Birdeye Reviews
Birdeye Results
Contact Us

Services
Managed Services
Professional Services

Support and Tools
Scan Your Business
Find a Business
For Developers
Birdeye Support
Refer a Business

CONTACT SUPPORT

Terms & Conditions
Privacy Policy
Security
HIPAA
CCPA
© 2021 Birdeye Inc

See Pricing Book a time