Guides
Download Birdeye's instructional Guides, with tools, tips and best practices to help multi-location marketers drive customer happiness and convert experiences to revenue.
All Guides
Grow your business on schedule with appointments software
In this free guide, you'll learn what appointments software is and how it can benefit your business for a healthier bottom line.
Download now2023 Social media toolkit
Social media is an incredibly powerful marketing tool, so to help you get started, we’ve created this free social media toolkit full of easy-to-use templates.
Download nowThe ultimate social media marketing guide for local businesses
In this comprehensive guide, you’ll learn everything you need to know about social media marketing for local businesses.
Download nowThe complete guide to Google Seller Ratings
Learn more about how Google Seller Ratings can boost your bottom line with our comprehensive guide to this game-changing platform.
Download nowThe complete guide to digital payments for local businesses
Digital payment methods are more popular than ever. In this guide, we’ll tell you more about digital payments and help you decide which methods are ideal for your business.
Download nowReferral Marketing: how to build a customer referral program
Tune in to our latest free audio guide to learn how to build a customer referral program with Birdeye to grow brand awareness, attract more leads, and increase conversions
15 minutesListen nowFacebook recommendations & reviews: The complete audio guide
Learn how to master Facebook reviews and recommendations to attract more customers with Birdeye’s free audio guide.
11 minutesListen nowReviews to Revenue Masterclass: The complete guide to reputation management
If you’re eager to build a powerful online reputation and attract more customers, you need Birdeye’s guide to reputation management for multi-location businesses.
Download nowSEO Local Search Checklist
Get simple, effective SEO techniques that you can employ to improve your search rankings starting now.
Download nowThe 2022 state of online reviews
We analyzed review data collected from 80K+ businesses to help you understand the latest trends in online reviews to help you outrank your competition.
Download now8 tips to improve your local SEO using voice-search
The world of voice searches is here to stay. This guide offers 8 tips for businesses to optimize their business and improve their SEO through voice-search inquires.
Download nowHow to get paid quick and easy this holiday season
In this guide, you’ll learn how you can delight your customers this holiday by using messaging to accept payments over SMS, Instagram Messaging, Facebook Messenger, and more.
Download now5 simple text marketing strategies to build customer loyalty
In this guide, you’ll learn 5 easy, actionable tips you can implement today to build customer loyalty and reduce churn.
Download now8 best practices for converting leads with Chatbots
Chatbots provide a low-cost, conversational way to attract new customers. This guide provides 8 tips on how a chatbot can help you to get new customers on autopilot.
Download nowThe 2021 state of Experience Marketing: How marketers turn happy customers into revenue
We conducted a comprehensive survey of marketers, across a wide range of industries, to identify the most effective channels and strategies to accelerate growth post-pandemic.
Download nowThe impact of reviews on SEO
In this 8-minute audio guide, we cover why reviews are crucial for driving discovery in search results, and how to refine reviews management to boost your search ranking.
8 minutesListen nowGenerate leads at scale with text message marketing
Want to generate more leads with SMS marketing, but aren’t sure where to start? This guide provides 8 tips to supercharge your conversion rate.
Download nowWebchat: The secret sauce to generating leads 24/7
Learn how to use webchat to generate leads on autopilot, 24/7, turning your business into a lead-generating machine - while still delivering 1:1 personalized experiences.
Download now