Guides
Download Birdeye's instructional Guides, with tools, tips and best practices to help multi-location marketers drive customer happiness and convert experiences to revenue.
All Guides
Facebook recommendations & reviews: The complete audio guide
Learn how to master Facebook reviews and recommendations to attract more customers with Birdeye’s free audio guide.
11 minutesListen now
Reviews to Revenue Masterclass: The complete guide to reputation management
If you’re eager to build a powerful online reputation and attract more customers, you need Birdeye’s guide to reputation management for multi-location businesses.
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SEO Local Search Checklist
Get simple, effective SEO techniques that you can employ to improve your search rankings starting now.
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The 2022 state of online reviews
We analyzed review data collected from 80K+ businesses to help you understand the latest trends in online reviews to help you outrank your competition.
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8 tips to improve your local SEO using voice-search
The world of voice searches is here to stay. This guide offers 8 tips for businesses to optimize their business and improve their SEO through voice-search inquires.
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How to get paid quick and easy this holiday season
In this guide, you’ll learn how you can delight your customers this holiday by using messaging to accept payments over SMS, Instagram Messaging, Facebook Messenger, and more.
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5 simple text marketing strategies to build customer loyalty
In this guide, you’ll learn 5 easy, actionable tips you can implement today to build customer loyalty and reduce churn.
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8 best practices for converting leads with Chatbots
Chatbots provide a low-cost, conversational way to attract new customers. This guide provides 8 tips on how a chatbot can help you to get new customers on autopilot.
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The 2021 state of Experience Marketing: How marketers turn happy customers into revenue
We conducted a comprehensive survey of marketers, across a wide range of industries, to identify the most effective channels and strategies to accelerate growth post-pandemic.
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The impact of reviews on SEO
In this 8-minute audio guide, we cover why reviews are crucial for driving discovery in search results, and how to refine reviews management to boost your search ranking.
8 minutesListen now
Generate leads at scale with text message marketing
Want to generate more leads with SMS marketing, but aren’t sure where to start? This guide provides 8 tips to supercharge your conversion rate.
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Webchat: The secret sauce to generating leads 24/7
Learn how to use webchat to generate leads on autopilot, 24/7, turning your business into a lead-generating machine - while still delivering 1:1 personalized experiences.
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Optimizing online business listings for SEO
In this 11-minute audio guide, you'll learn key tactics and tips to optimize your business listings for SEO that will boost search ranking and grow your business.
11 minutesListen now
An insurer’s guide to accelerated growth with Experience Marketing
Learn how Experience Marketing can enable your business to deliver fantastic experiences and turn customers into brand ambassadors, all while building your corporate brand.
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The 2021 state of online reviews: Finance edition
We analyzed over 11,000 finance businesses of all sizes to identify statistics, trends, tactics, and technology that will help to drive success with online reviews.
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The 2021 state of online reviews: Property management edition
We analyzed over 4,000 property management businesses of all sizes to identify statistics, trends, tactics and technology that will help to drive success with online reviews.
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Experience Marketing: The modern marketer’s guide to accelerated growth
In this guide you'll learn easy, actionable tips that will enhance your customer experience, boost your online reputation, and turn customer delight into revenue.
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Optimizing Google My Business for business success
Check out our 20-minute audio guide for a complete list of tips on how to generate more leads with Google My Business. Optimize GMB to become an integral component of growth.
15 minutesListen now