Get more customers with a winning retail experience
Birdeye gives you the tools you need to get discovered in search results, connect with customers and prospects, and be the best retailer in your area.
Start growing with Birdeye
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- Consumer Services
- Contractors
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More reviews = more shoppers
More online reviews on sites like Google mean more credibility for your store and more customers.
Birdeye allows you to automatically send review requests via email and text the same
day as an in-store visit.
Get discovered on Google search
Rank higher in local search results. New reviews and Birdeye’s SEO-optimized custom profiles make it easy for new customers to discover and choose your business.
Referrals bring in
new customers
Effortlessly turn happy customers into advertisers
with Referrals. In just a few clicks, customers can
refer their friends and family to your business.
Track customer engagement and take advantage
of modern-day word of mouth marketing.
Engage and convert at the start of the customer journey
Create beautiful, easily-found custom pages for every location, each updated in moments through one API. Let shoppers search by zip code and location to find their closest store.
More on Pages
Turn website visitors into customers
Connect with interested prospects while they’re still on your website with webchat. Answer questions in real-time and turn them into customers.
Easily connect with your customers via text
Reach out to your customers on their preferred communication channel: text messaging. Birdeye
Messaging allows you to send and receive texts to
one or multiple customers so you can promote
sales and discounts and build customer loyalty.
Understand your
strengths and
weaknesses with NLP
Dive deep into customer reviews to get the insights
you need to improve business operations. Birdeye’s natural language processing engine Athena helps you understand the areas of your business customers love and the areas that need improvement.
Beat the competition with Benchmarking
Find out what your competitors are excelling at and beat them at their own game. Benchmarking allows you to see how you're stacking up with your competitors in various categories.
Here’s how retailers are collecting customer
feedback with Birdeye
customer experience software for retailers of all sizes.