Gather new reviews from your customers via automated SMS and MMS alerts sent to their mobile devices. Intelligent deep linking directs them to crucial sites to post on, like Google and Facebook. BirdEye allows you to customize all text messages and emails. BirdEye is integrated with 95% of CRM systems, so this entire process is automated.View demo
Turn customer into advocates! Automatically publish the reviews of your choice on any site you manage -- your website, blog, and social pages like Facebook, Twitter and Google+.
Prompt satisfied customer to share feedback to sites that matter to you, like Google and OpenTable, amplifying happy customer voices across the web.
Local listings are the third most influential factor in search engine rankings. Keep up-to-date and consistent business information (name, address and phone) across 50+ review sites that matter most to your customers so you’re found easily in online searches.
Display all your best reviews and updated business information on your personalized business micro-site from BirdEye -- optimized for search engines and indexed by Google.
BirdEye converts all your customer feedback data into straightforward insights you can take action on. Identify root cause of positive and negative sentiment, and pinpoint where to go to fix issues or replicate positive performance. Access competitors’ customer insights to benchmark performance and spot opportunities to capture market share.
Get video reviews via BirdEye's mobile app, which fits the platform's features in your pocket for on-the-go review management.
Get results quickly with premier customer service and a dedicated support representative.