More online reviews on sites like Google mean more credibility for your store and more customers.
Birdeye allows you to automatically send review requests via email and text the same
day as an in-store visit.
Rank higher in local search results. New reviews and Birdeye’s SEO-optimized custom profiles make it easy for new customers to discover and choose your business.
Effortlessly turn happy customers into advertisers
with Referrals. In just a few clicks, customers can
refer their friends and family to your business.
Track customer engagement and take advantage
of modern-day word of mouth marketing.
Create beautiful, easily-found custom pages for every location, each updated in moments through one API. Let shoppers search by zip code and location to find their closest store.
More on PagesConnect with interested prospects while they’re still on your website with webchat. Answer questions in real-time and turn them into customers.
Reach out to your customers on their preferred communication channel: text messaging. Birdeye Unified Inbox allows you to send and receive texts
to one or multiple customers so you can promote
sales and discounts and build customer loyalty.
Dive deep into customer reviews to get the insights
you need to improve business operations. Birdeye’s natural language processing engine Athena helps you understand the areas of your business customers love and the areas that need improvement.
Find out what your competitors are excelling at and beat them at their own game. Benchmarking allows you to see how you're stacking up with your competitors in various categories.