Get more customers with a winning retail experience
BirdEye gives you the tools you need to get discovered in search results, connect with customers and prospects, and be the best retailer in your area.
Start growing with BirdEye
- Advertising / Media / Agency
- Agriculture, Fishing & Forestry
- Arts & Entertainment
- Automotive
- Beauty
- Business Services
- Community & Social Services
- Construction
- Consumer Goods
- Consumer Services
- Contractors
- Dental
- E-commerce
- Education
- Finance
- Government
- Healthcare
- Home Services
- Hospitality
- Insurance
- Legal
- Manufacturing
- Real Estate
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- Retail
- Technology
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- 1 location
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Best phone number to reach you
More reviews = more shoppers
More online reviews on sites like Google mean more credibility for your store and more customers.
BirdEye allows you to automatically send review requests via email and text the same
day as an in-store visit.
Get discovered on Google search
Rank higher in local search results. New reviews and BirdEye’s SEO-optimized custom profiles make it easy for new customers to discover and choose your business.
Referrals bring in
new customers
Effortlessly turn happy customers into advertisers
with Referrals . In just a few clicks, customers can
refer their friends and family to your business.
Track customer engagement and take advantage
of modern-day word of mouth marketing.
Turn website visitors into customers
Connect with interested prospects while they’re still
on your website with webchat . Answer questions in
real-time and turn them into customers.
Easily connect with your customers via text
Reach out to your customers on their preferred communication channel: text messaging. BirdEye inbox allows you to send and receive texts to one or multiple customers so you can promote sales and discounts and build customer loyalty.
Understand your
strengths and
weaknesses with NLP
Dive deep into customer reviews to get the insights
you need to improve business operations. BirdEye’s
natural language processing engine Athena helps
you understand the areas of your business
customers love and the areas that need
improvement.
Beat the competition with Benchmarking
Find out what your competitors are excelling at and beat them at their own game. Benchmarking allows you to see how you're stacking up with your competitors in various categories.
Here’s how retailers are collecting customer
feedback with BirdEye
customer experience software for retailers of all sizes.