Get more customers with a winning retail experience
BirdEye gives you the tools you need to get discovered in search results, connect with customers and prospects, and be the best retailer in your area.
Start growing with BirdEye
- Advertising / Media / Agency
- Agriculture, Fishing & Forestry
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- Consumer Services
- Contractors
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Best phone number to reach you
More reviews = more shoppers
More online reviews on sites like Google mean more credibility for your store and more customers.
BirdEye allows you to automatically send review requests via email and text the same
day as an in-store visit.
Get discovered on Google search
Rank higher in local search results. New reviews and BirdEye’s SEO-optimized custom profiles make it easy for new customers to discover and choose your business.
Turn website visitors into customers
Connect with interested prospects while they’re still on your website with webchat. Answer questions in real-time and turn them into customers.
Easily connect with your customers via text
Reach out to your customers on their preferred communication channel: text messaging. BirdEye inbox allows you to send and receive texts to one or multiple customers so you can promote sales and discounts and build customer loyalty.
Understand your strengths and weaknesses with NLP
Dive deep into customer reviews to get the insights you need to improve business operations. BirdEye’s natural language processing engine Athena helps you understand the areas of your business customers love and the areas that need improvement.
Beat the competition with Benchmarking
Find out what your competitors are excelling at and beat them at their own game. Benchmarking allows you to see how you're stacking up with your competitors in various categories.
Here’s how retailers are collecting customer
feedback with BirdEye
customer experience software for retailers of all sizes.