Deliver great patient experience from one unified platform

Get new patients and manage existing ones from a single, easy-to-use platform.

Deliver Great Patient Experience From Unified Platform

Start growing with Birdeye

  • 1 location
  • 2-3 locations
  • 4-14 locations
  • 15-249 locations
  • 250+ locations

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90,000+ businesses use Birdeye everyday

Birdeye's Client: OptumBirdeye's Client: Molina HealthcareBirdeye's Client: Weill Cornell MedicineBirdeye's Client: Baptist Health South FloridaBirdeye's Client: Vibra Healthcare
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Convert your website visitors into patients

Install webchat on your website and allow your website visitors to connect with you effortlessly. Use Chatbot to respond to standard questions instantly. Messaging helps you manage all conversations in one place. Connect, communicate, and respond quickly and see your practice grow.

Convert Your Website Visitors Into Patients
MESSAGING

Stay connected with customers using text

Manage patient experience using text messages for appointment reminders, birthdays or cancellations. Manage all inquiries coming in from text to social with Birdeye Messaging.

Stay connected with customers using text

Get found on the sites that matter most to your practice

GoogleFacebookVitalsRatemds
REVIEWS

More reviews with no extra work

Whether you have a practice management system or not, Birdeye simplifies the process of collecting reviews. You get a constant stream of online reviews and attract new patients. View and respond to reviews from all over the Internet from your Birdeye account.

More reviews with no extra work
REFERRALS

Send referral request to get new patients

Referrals turn your happy patients into your best advertisers! Patients can spread the word about your practice in just a few clicks. Track your engagement and take advantage of modern-day word of mouth marketing.

Send referral request to get new patients
BE FOUND

Boost your medical practice's SEO

A constant flow of online reviews helps improve your ranking on search results. Increase your online visibility with Birdeye and outshine your competitors.

Boost your medical practice's SEO
PAGES

Engage and convert at the start of the patient journey

Create beautiful, easily-found custom pages for every provider, each updated in moments through one API. Let patients search by zip code and location to find their closest provider.

Engage and convert at the start of the patient journey
SURVEYS

Measure experience across every touchpoint with surveys

Get immediate feedback from your patients with online and 2-way text surveys. Find out which areas of your operations are strong and which ones need improvement.

Measure experience across every touchpoint with surveys
VIDEO CHAT

Instant communication when they can’t be there in person

Practice safe telehealth with video chat, and virtually consult with patients over video with the click of a button, directly from the Birdeye Inbox. HD-quality, HIPAA-compliant patient meetings, wherever your providers happen to be.

Instant communication when they can’t be there in person
MOBILE EXPERIENCE

Mobile app

Engage with your patients and provide excellent experience on-the-go right from your smartphone with the Birdeye mobile app. Push a button, get reviews, manage interactions with all your patients. It’s that simple.

Mobile app
SECURITY

Birdeye keeps patient data secure

Birdeye is HIPAA-compliant and will keep your patient’s data confidential.

Birdeye keeps patient data secure
“The platform is really getting our presence out there and it definitely gives us a leg-up on the competition.”

Jamey Stegall

Complete Care

Jamey Stegall, Complete Care
“Birdeye provides intelligible insights to our teams so they can slice and dice survey and user-submitted review data based on our custom location hierarchy and actively ensure clients continue to bring their pets to THRIVE.”

Benjamin Trotter

THRIVE Affordable Vet Care

Benjamin Trotter, THRIVE Affordable Vet Care
“We've doubled our monthly new client appointments, all thanks to Webchat. The ability to reach out to each website visitor and answer questions wherever I am, at any time of day is a total game-changer.”

Jason Hartline

SkinSpaMed

Jason Hartline, SkinSpaMed
“We were looking for a system with which we could consistently generate a flow of reviews from our patients that would automatically get posted to Google or Facebook as well. Birdeye did all this and more”

Roxana Boboescu

Cenegenics Elite Health

Roxana Boboescu, Cenegenics Elite Health

Here’s how healthcare practices are collecting patient feedback with Birdeye.

Birdeye results

T Douglas Gurley MD

T Douglas Gurley Md 152164268232533 Avatar 1556666568726
Jeremiah RobinsonP.A.-C

29

GoogleReviews

201

GoogleReviews

Doctors Making Housecalls by Eventus WholeHealth

Alan KronhausM.D.

9

GoogleReviews

342

GoogleReviews

Zynex Medical

1

GoogleReviews

4,201

GoogleReviews

Birdeye: The Obvious Choice for Healthcare

Winning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and highest-rated customer experience software for healthcare practices of all sizes.

Leader Summer 2022
4.9
2,263 reviews
4.7
446 reviews

Start growing with Birdeye today

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