1-800-HANSONS's cover image
Claimed

This profile has been claimed by the business owner or representative.

1-800-HANSONS

4.9

About this business

At 1-800-HANSONS, we pride ourselves on presenting the best quality replacement windows, siding, roofing, gutters, gutter guards, bathtubs, and showers. As your trusted home improvement expert with over 300,000 satisfied customers, 1-800-HANSONS will always install these products in your home as if we were putting them into our own. When you choose us to protect your home’s exterior, you get a Lifetime Guarantee that’s unmatched in the industry. If our windows break, shingles leak, or siding gets damaged, we’ll fix it. Addit... read more

Location details

256 Airport Industrial Dr, Ypsilanti, MI, 48198, United States

Get directions
4.9374 reviews
Select a rating
Athena H.'s profile image
Athena H. 
3 years ago

The guys came out and got right to work. They did a great job working with me on making sure none of our pets escaped throughout the process and were very efficient in getting the work done. They kept checking with me to make sure that I was happy with the work that was being done. They cleaned up most of the mess (some debris left outside/in the driveway and around the work areas inside). Overall, it was a great experience and they did a great job. 

Business response:

Thank you for your feedback Athena! 

Robert G.'s profile image
Robert G. 
3 years ago

The contractors did everything they where supposed to and did an excellent job. Hanson on the other hand should understand that a finale cost is just that, not a finale cost plus some. Hanson also needs to document what is to be done and provide accurate information to the contractors. The most important thing Hanson should learn is when you ask a customer about a job that was done and they explain to you an issue. Then you all realize you messed up on the communication with the contractor and tell your customer that you wil... read more

Business response:

Robert, Our sincere apologies for any delay you are experiencing. Can you please contact customerfeedback@hansons.com including your contact information so we are able to escalate the issue? Thank you 

Tricia's profile image
Tricia 
3 years ago

Excellent job installing my windows! The installation team went above and beyond! 

Business response:

Thank you Tricia! 

Mark F.'s profile image
Mark F. 
3 years ago

Outstanding work. Crew was polite and professional. 

Business response:

Thank you Mark! 

Eric N.'s profile image
Eric N. 
3 years ago

Good communication 

Business response:

Thank you Eric! 

Don F.'s profile image
Don F. 
3 years ago

It was just ok not happy with the trim/finish, they didn't clean up very well and a one day job turned into two weeks with many excuses 

Business response:

Don, our sincere apologies. I have sent your comments to our management team to review and address.  

Mike H.'s profile image
Mike H. 
3 years ago

The crew was very friendly and professional. The sales person, Jason, did a great job of explaining the many options offered by Hanson's including types of roofing materials, the guarantee, and financing options. Let's be clear: the cost is not cheap but you get what you pay for. Overall, my wife and I were/are very pleased with the entire experience. 

Business response:

Thank you Mike!  

Janet's profile image
3 years ago

They were fantastic! Great company to go through, I couldn’t be happier 

Business response:

Thank you Janet! We're glad to hear it! 

George's profile image
George 
3 years ago

Awesome. Service. Got work done a full month ahead of schedule. Guys came did what that had to left. Very quick. 

Business response:

Thank you George! 

Frequently asked questions about 1-800-HANSONS

How is 1-800-HANSONS rated?

1-800-HANSONS has a 4.9 star rating with 374 reviews. 

When is 1-800-HANSONS open?

1-800-HANSONS is open now. It is open 24/7.