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At 1-800-HANSONS, we pride ourselves on presenting the best quality replacement windows, siding, roofing, gutters, gutter guards, bathtubs, and showers. As your trusted home improvement expert with over 300,000 satisfied customers, 1-800-HANSONS will always install these products in your home as if we were putting them into our own. When you choose us to protect your home’s exterior, you get a Lifetime Guarantee that’s unmatched in the industry. If our windows break, shingles leak, or siding gets damaged, we’ll fix it. Addit... read more
256 Airport Industrial Dr, Ypsilanti, MI, 48198, United States
Get directionsMy installers were great. I love my door wall. Screen door fell off and it's going to take 22 days to get somebody out there to put it back on. Forget about trying to get in touch with the salesman named Max he don't answer so just call the company if you need service but be prepared it will take a while.
Business response:
Patty, We are happy to hear your installers were great. Can you please provide your contact information to customerfeedback@hansons.com? We appreciate you bringing the screen door issue to our attention and would like to escalate to management to address. Thank you!
Hanson’s gave me the best value for my money. I was also treated to exceptional customer service. Hanson’s went above and beyond what most companies would do when I was abruptly laid off of work.. My customer service rep “Laurie” was exceptional and showed genuine human empathy and understanding. I had originally planned to pay the balance by March. I was allowed (with no pressure) to make payments as I could afford, and made my last payment in June. No contract or different collectors calling me demanding payment just Laur... read more
Business response:
We appreciate your wonderful feedback Michael and are glad to hear we went above and beyond your expectations. Have a great day!
Job was done professionally with excellent workmanship
Business response:
We appreciate your review Fungtai! Have a great day.
This was my second time getting windows from Hanson’s. This time I was looking to add windows that had been boarded up and covered with siding at some point. Max Kantar was very pleasant and a pleasure to speak with. I was worried about the cost and the process of going through the siding to add the windows back in. Max took time to listen to what I was looking for and answer all my questions, and I felt very good about my purchase. Installation was seamless, and I’m very pleased with how it looks both from the inside and ou... read more
Business response:
Thank you David! We appreciate your review.
Salesman took his time to explain about window construction and financing. Installation crew did a great job on the install
Business response:
Thank you for your review Alex!
My wife and I were so stressed preparing to spend money on new windows and siding. Having completed our home project with Hanson’s we couldn’t be more thrilled with our decision. Thank you, Max Kantar, for delivering on your promises...and for taking the time to answer all of our questions! My wife and I couldn’t be more happy you showed up at our door! Thank you!
Business response:
Thank you for your review Daniel!
Crew that arrived was on time, very clean and polite.
Business response:
Thank you Melissa!
Our experience with the window installation was excellent. We want to make sure that Dad's get a 5 star review because we really appreciate the outstanding work they did. We would prefer that this not be a public comment. Thank you very much.
1-800-HANSONS has a 4.9 star rating with 334 reviews.
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