New Castle Nursing & Rehabilitation

Shelia 

on Google

a month ago

My mom was a resident here before she passed away. Unfortunately, our overall experience with the facility was not a positive one. I felt the facility was not as clean as it should’ve been, and the lack of adequate air conditioning made the environment uncomfortable. The food service was horrible. A lot of the time my mom did not get the food she had ordered. I requested my mom to be up for all meals unfortunately, this request was not given to my mother. They would let my mom lay in bed days at a time even after requesting... read more

Emmy The Mini Macaw 

on Google

2 years ago

The staff took excellent care of my Dad when he was there and Kelly Holcomb played a huge role in making him feel comfortable, welcomed, loved and at home. She truly cares for each and every resident and it shows. She's a great asset to NCNH; not only because of the love and compassion she gives but also because of what experiences and knowledge she has gained throughout her years of being an employee there. 

Jamie McPherson 

on Google

2 years ago

The staff at New Castle was amazing. We couldn't have asked for better care during the time our loved one was there. The staff was in constant communication with us on everything from therapy to meals to making sure that doctors appointments were scheduled. The staff made us feel like family and we were so thankful for all they did. 

Donnie Callis 

on Google

2 years ago

Mom has been at New Castle over a year now and is doing good. The personal are great, very friendly and treat the residents and their family special. I've watched them help the residents with their needs and treat each one special . Thank You for all you do. 

Harriet Beatty 

on Google

2 years ago

McKenzie Cox is the best CNA I’ve experienced interaction with during my visits with my cousin. She always has a smile on her face and genuinely cares about the residents there. I felt like my cousin was safe and got her needs met on McKenzie’s shift.