8x8
About
8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure.
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Paul C. on Getvoip
9 years ago
07/31/2014, 05:33 AM
John and the team at 8X8 have been fantastic. This makes running 6 offices in 4 different states, a breeze.
Avi G. on Getvoip
9 years ago
07/30/2014, 09:24 AM
Great support, great sales people, great features, the app is great.
Pros: Great Quality and great features.
Cons: None.
Richard F. on Getvoip
9 years ago
07/29/2014, 14:32 PM
Best kept secret in phone system providers. Read about them in the Wall Street Journal, got a demo, purchased the system. Replaced a traditional switch, saving about $1800/mo.
Pros: Great provider.
Cons: None.
Faith G. on Getvoip
9 years ago
07/26/2014, 11:19 AM
Who knew hosted phone systems could be so cool and versatile?! I have used this incredible service every day for the last 6 years and I would recommend it to anyone who:A) Desires crystal clear call qualityB) Owns their own businessC) Has multiple officesD) Moves a lotE) Travels a lotF) Is frugal/ fiscally responsibleG) Likes being or would like to be one step ahead of the game when it comes to technologyH) Has a growing businessI) Wants to be able to call clients from their smart phone but make it look like they were calling from their office and/ or quickly dial associates using their 3 or 4 digit extension numberJ) Would like to take an office call on their personal smart phone as if they were in the office and be able to record the call, transfer the call, park the call, and/ or put the call on hold and the caller would hear music or advertisingK) Use their laptop or PC as an office phone to make and receive calls, check voice mails, chat, video chat, send and receive faxes, create Virtual Meetings, click to dial, set up advanced call forwarding rules, etc. L) Would enjoy personalizing their callers' experienceM) Is replacing their current phone systemN) Prefers doing business with other businesses who are fiscally stable, reliable, secure and US basedO) Doesn't want to have to be an I.T. expert to use or maintain their phone system.These are just a few of the many reasons one would choose 8×8 Virtual Office. At a bank, the tellers are trained to tell the difference between an authentic dollar and a counterfeit by studying the real dollar. I have been "studying the real dollar" of hosted phone systems (we have 94 US Patents on the VoIP technology) for the last 6 years as I work in the sales department here at 8×8 (full disclosure) as an Account Manager.
Monica G. on Getvoip
9 years ago
07/25/2014, 08:08 AM
At first the service was not so good, but with the excellent customer support they were able to make the necessary adjustments to make it suit my needs. There is a bit of a learning curve when you first get the service its not just plug and go. It's best to get the training to get the best use of the service. Once training is complete it's easy to make changes to the service to best suit your needs. I love the feature of being able to forward calls to my cell phone and having my callers announced and no one is the wiser. I never miss a call.
Pros: Excellent customer service and support.
Cons: Learning how to use the service fully takes time.
April D. on Getvoip
9 years ago
07/24/2014, 19:06 PM
My rep Shawna Marino is top notch and is always happy and helpful. I am going to do an email blast promoting her and her account management capabilities.
Pros: flexibility.
Cons: connection.
Michael N. on Getvoip
9 years ago
07/22/2014, 07:18 AM
The features of this service is very good. The rep also knew her stuff. I'm looking forward to years of reliable VoIP service. And my phone looks totally cool. In fact, if my phone was a person, I would totally want to go out with it. It's THAT good looking. The rep was pretty good too. She had a unique musical candy fruit-like name. Her name sounded something like "Tangerine" or "Tambourine" or "Tangy". Something like that. It was cute and I like tangy fruits and candy...especially those sour powder candy. She made it easy for me to make my purchase. I was also pleased that the agent was from the US. I want us to continue to have jobs in the US for our country's sake and for our economy. Looks like 8×8 has everything I need for a VoIP solution.
Al B. on Birdeye
9 years ago
07/21/2014, 10:42 AM
We have use the 8X8 system for a few years now. We have found it to be one of the best systems we have had in our 35 year history. Their customer service has been extremely effective in resolving our problems and we are very happy with their service. Our salesperson, John Skruch was not only helpful when we first purchased the system, but has continue to help us as our needs have changed as well. John is very helpful and extremely customer oriented.
Blanche O. on Getvoip
9 years ago
07/21/2014, 09:11 AM
Our first experience with a VOIP service and so far everything has been great. We did a lot of research before deciding to go with 8×8 and have no regrets. Their prices are competitive. We have 11 lines and use the Polycom phones. We have had no problems with slow internet or dropped calls. Sales staff and support staff have been very helpful. Setup was a breeze and online management is user-friendly. Also appreciate all the online documentation and user guides.
Pros: Painless installation; excellent support in setting up and helping afterwards; have had no problems with reliability.
Cons: None.