We are a small non-profit working to serve people with development disabilities. We have been upgrading our business model, moving, and in the process getting the first real phone system to serve both us and our clients. Needless to say none of the staff is high on the tech knowledge list, but 8x8 provides a service that the staff is delighted with, even though it will be a while until we use it to the fullest. In addition, we have cut costs, which is importnat to us.
My agent has three different office locations the phone systems allows any of the 6 customer service reps to answer a phone call. We love it! Karen Burke Allstate Insurance Indiana
We have only had the new phone system for about 2 weeks so far but already it has increased productivity. Our phones are no longer monsters that we avoid at all costs thanks to the upgraded equipment that came with our service package. I especially love the option to call from my MacBook and have the call transferred over to my desk phone! Thanks, Arthur
I love the that I can answer calls on my smart phone with the 8 x 8 app because if I am out of the office I don't miss any important calls.
As a staffing manager for a national property management firm, I depend on the best communication solutions available. My 8x8 phone at my desk is a highly valued business tool I can count on for handling my calls and messages. It is versatile and easy to use - I am thankful our directors chose the 8x8 system! Thank you!
The online support and easy access to account to change settings. Phones are great east to use transfer call and get messages.This helps our business to run more efficient. Thank you 8x8
I like that the phones are now integrated with my laptop. Having the caller ID pop up on the computer and the ability to receive and make calls from my computer helps save time and adds a real convenience factor for me. The real time chat saves us from calling across the office or having to use email, I like the fact that it's in real time. We were also dropping calls left and right with our old company and since switching to 8x8 this has drastically improved as well as call clarity.
Google reviews (198)