As the only staff person at an internationally recognized nonprofit focused on standards in higher education, I wear a lot of hats - and I have to be a lot of places at once! 8x8 allows me to take my "office phone" with me wherever I am, and having an auto attendant ensures that callers are always treated to high quality service even when I cannot take a call. With 8x8, I can stay in the loop with customers, board members, and external partners' efforts to reach CAS. Coming from an association executive whose work emphasizes... read more
I took a one month vacation from my "Northern Wisconsin" office to the tip of Florida known as Key West. None of my 1,000+ clients knew I was gone because I was able to receive and make all my calls from my IPhone and they came from my Office Phone.
We went from a very broken phone system in our contact center to VCC about 2 months ago and it was the BEST choice ever. Our customers are happy and we are happy to be able to provide the level of service they deserve. As the manager of our customer service department, I can say my job is now so much easier with the reporting and caller data available in VCC. Our entire company uses 8x8 Virtual Office and has for several years. Moving the contact center to VCC was an easy and seamless transition. Your support has been amazin... read more
I love the feature of just having to click the phone no. on the screen and it automatically dials. This feature says me lot's of time dialing since I make multiple calls daily.
Business-wide we've transitioned to 8x8, and it has made a difference. Not only was the transition seamless, it has greatly improved communications. Supervisors are easier to reach will out of office, communications/conferences between facilities is much easier, and the introduction phase was simple. We had 8x8 personnel in house instructing users and before long we were prepared. Our transition to 8x8, Inc. was a great choice.
It's easy to use and feels just like a phone!
Your fast responses to any and all inquiries that we may have. Also the diligence of your staff in troubleshooting and resolving issues. Thanks
8x8 is great! love the iPhone app. be able to make calls as if I was in my office from the road. saves us a ton on phone bill. great service!
The mobility and the price. Can't beat it.
Google reviews (198)