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A+ Federal Credit Union

4.7

About this business

A+ Federal Credit Union was founded in 1949 by a group of 50 teachers during a meeting at Zilker Park in Austin. Over seventy years later, A+FCU is an award-winning credit union with over 190,000 members throughout the community and 22 branch locations. A+FCU supports members with a full range of financial products including home, auto, and personal loans, checking and savings accounts, as well as digital banking solutions for banking on the go. A+FCU continues to have close relationships with local schools and provides free... read more

Location details

1000 S Mays St, Round Rock, TX, 78664, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 1:00 p.m.
SunClosed
4.721 reviews
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Jessica Allen's profile image
Jessica Allen 
9 months ago

I have had an account with A+ for several years. We’ve kept some money in there and a savings account for the last few years, but don’t use this account primarily for anything. Few weeks ago I received an Incredibly well done, look-alike fishing campaign from a bad actor, pretending to A+. I contacted customer service and confirm with them that it was in fact, fraudulent. I expressed to her my concerns about the lack of communication about these attempts. Apparently this has been happening to a lot of their customers. She h... read more

KLP's profile image
a year ago

I've been banking with A+ for a little over 2 years now. Went to this location to open an estate account. All was going well between me & the clerk until the nosy manager intervening & told the clerk to tell me that I needed a letter of testimonary, death certificate & an EIN number. I provided all 3 documents. I was then told that I could not open an estate account because my dead husband did not bank there. Then I was told that my beneficiaries would need to have an account there in order to open the estate account, howev... read more

Allison Robinson's profile image
Allison Robinson 
9 months ago

Lourdes was an amazing service officer. I was able to ask any questions I had and she had answers and recommendations. I left with more info than I expected. #LOVEMYCU 

Brenda Medina's profile image
Brenda Medina 
2 months ago

I didn't get want I needed to do at this time so I wasn't happy. 

Lindsey Allen's profile image
Lindsey Allen 
3 years ago

We have gone to this branch for over 6 years and for some reason recently there is a new girl that seems to know nothing about anything. Normally everyone is very helpful, but this girl Sarah lord help us all. She is very passive and not very knowledgeable about much. When you ask her a question she kind of just gives you what you wanna hear not the truth. Please train this lady in how things work, bc I have dealt with her two times now and both times I was able to go to another employee and they resolved the situation. 

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Frequently asked questions about A+ Federal Credit Union

How is A+ Federal Credit Union rated?

A+ Federal Credit Union has a 4.7 star rating with 21 reviews. 

When is A+ Federal Credit Union open?

A+ Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m.