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A First Name Basis Home Care - Metairie

4.4

About this business

A First Name Basis stands out as Louisiana and Mississippi’s leader for quality senior home care. Our friendly caregivers are available to you and your loved one 24/7. Our exclusive care management program allows you to mix and match our services to build out a tailored home care approach that fits your individual needs. Each of our caregivers are carefully selected and undergo a rigorous 21-point screening process. A First Name Basis is locally established and privately owned, our clients and their families are our priority... read more

Location details

3525 N Causeway Blvd, STE 835, Metairie, LA, 70002, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.496 reviews
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Jamie Decuire's profile image
Jamie Decuire 
4 years ago

A First name basis has the nicest staff, always there to help. Works with most situations, I would definitely recommend!!! 

John's profile image
5 years ago

A first name basis was prompt professional and eager to assist in anyway they could. I needed help for my grandmother over the weekend when she was getting discharged. I called around to a few places I saw on line with no answer, I asked [name removed] who I should call, a first name basis sent out a rep on a Saturday afternoon to help me get her signed up, we started services the next day. The guy even set her up with a va benefit I had no idea about!! Five stars all the way!! 

Anonymous's profile image
9 years ago

The service was good. The people were well qualified. They were reliable, and the billing went smoothly. Even in the event of a very uncooperative person, they were wonderful. 

Anonymous's profile image
10 years ago

They have been exceptional. Any time there has been any issues with them being on time they are very good at communicating it. They have done an excellent job providing great service. I'd highly recommend A First Name Basis. 

Anonymous's profile image
11 years ago

They are very friendly and very helpful. They are invaluable, they responded and responded very quickly. They seem to have a large number of people available and they have a wide service area as well. 

Son's profile image
11 years ago

We have two different people so I feel like I have to seperate them. We have one person who seems to be absolutely perfect and interested in helping my father, the other person seems to just be putting in the hours, they're not doing anything wrong, they just not trying to get my father to open up. I would say we were misled a little bit by them saying their people have experience working with alzheimers/dementia patients but that does not seem to be the case. One of the caregivers told me he's never had any experience. I do... read more

Anonymous's profile image
10 years ago

My elderly mother broke her knee cap in half and required surgery. Afterward, she had to use a wheelchair and walker to get around while supervised by me. I didn't have any help and after nine days of this I needed a break so I called "A First Name Basis" and hired a sitter. That sitter was over an hour late. AN HOUR! Meanwhile, I had an appointment and had to leave the house. So I was making frantic phone calls and all anyone would say was "there was a miscommunication." That's it. They never got any more specific than that... read more

Frequently asked questions about A First Name Basis Home Care - Metairie

How is A First Name Basis Home Care - Metairie rated?

A First Name Basis Home Care - Metairie has a 4.4 star rating with 96 reviews. 

When is A First Name Basis Home Care - Metairie open?

A First Name Basis Home Care - Metairie is closed now. It will open tomorrow at 8:30 a.m.