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A First Name Basis Home Care - Metairie
- Home Health Care
- Metairie, LA
About this business
A First Name Basis stands out as Louisiana and Mississippi’s leader for quality senior home care. Our friendly caregivers are available to you and your loved one 24/7. Our exclusive care management program allows you to mix and match our services to build out a tailored home care approach that fits your individual needs. Each of our caregivers are carefully selected and undergo a rigorous 21-point screening process. A First Name Basis is locally established and privately owned, our clients and their families are our priority... read more
Location details
3525 N Causeway Blvd, STE 835, Metairie, LA, 70002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A First name basis has the nicest staff, always there to help. Works with most situations, I would definitely recommend!!!
A first name basis was prompt professional and eager to assist in anyway they could. I needed help for my grandmother over the weekend when she was getting discharged. I called around to a few places I saw on line with no answer, I asked [name removed] who I should call, a first name basis sent out a rep on a Saturday afternoon to help me get her signed up, we started services the next day. The guy even set her up with a va benefit I had no idea about!! Five stars all the way!!
We've used this company's services since 2008. In general, they try to match personnel with the consumer's needs. High turnover seems to be an ongoing plague in the caregiver industry and First Name Basis has suffered from it. My biggest complaint is that they have a terrible time finding substitute caregivers when someone who is scheduled calls in the day before or the day of their scheduled service. About once a month, my elderly parents are stranded for a day (or two!) without help. When one person is 90 and the other is ... read more
We have had no issues with them. The information they sent us has been helpful. I would give them a four at this point.
The workers for A First Name Basis were very accommodating to my always changing needs and I also found that the aides were at a quality above of what I had already experienced previously with another similar organization
Some of the caregivers were real good, but one was not. I asked not to send her again, they were very accommodating about that. She was more of a babysitter, than a caregiver. It's usually someone different which works for me, I use them just for a break, from time to time, so our needs our not consistent. They are pretty reliable about providing someone when I need someone, though they can be late on occasion, but I am okay with that too, it's never very late, maybe fifteen minutes.
The food is fine. There is a pool. There is a patio. There is a gym that’s close. The staff are dependable and friendly. I live here and I’m pretty happy with it. The community is clean and I think it’s a good value.
Frequently asked questions about A First Name Basis Home Care - Metairie
How is A First Name Basis Home Care - Metairie rated?
A First Name Basis Home Care - Metairie has a 4.8 star rating with 83 reviews.
When is A First Name Basis Home Care - Metairie open?
A First Name Basis Home Care - Metairie is closed now. It will open tomorrow at 8:30 a.m.