ACC Medlink

Better than I could have hoped for! As perfect as it gets. Jonathan and Wes were absolutely WONDERFUL. The service we received was friendly, professional, and yet made us feel like family. From their arrival (early and in no rush!) to their treatment of my parents, to their courtesy, and a safe and perfect ride to our destination-- there is nothing more I could ask!!! Thank J and W for their help, and ask if they liked the cookies!!!!

Everything turned out great This was my first time using ACC Medlink. I needed to move my wife from Florida to Waverly, Ohio, from one nursing home to another. They got the job done with first class service, and everything turned out great. I asked them to notify me about a half hour before they reached their destination, and they did. I called someone to meet them there. I was very pleased with the folks who came to transport her. They very professional yet very down to earth. I really enjoyed talking to them, and it was obvious they were very interested in getting all of the pertinent information. It was an excellent overall experience, and I would definitely recommend them!

Highly recommend! Transported my Mom from Hammond, La. to Lexington, Va. on 1-12-19. Ice/Snow storms do not stop them! Michael and Butch took very good care of Mom. I spoke with Michael several times during the transport, and what a sweet, kind, man! Also, the office staff are simply the best! In the middle of a very stressful week, Brittany's, Maria's, and Kirsten's calm reassurances that everything was on time/schedule were just what I needed. I will be forever grateful to them for their compassion. Thanks again, y'all!

Very Professional! This was my first time using ACC Medlink and glad I did. After calling other competitors, I chose Medlink over the others because they were very quick to respond. They seemed to be very professional and took the time to answer all of my questions. The workers were so wonderful in how they transported my parents across the country. I really liked that they were very understanding of our situation. But I think the thing that I really liked the most was that they allowed transporting of my parent's two cats along with them at the same time. That was so convenient. ACC Medlink was very easy to work with. I highly recommend using them and I will definitely use them again in the future, should we have the need to.

Good For Customer Service ACC Medlink treated my Mom very well and made the ride very comfortable for her. I found them on the web and I am pleased that I did. This turned out to be a nice experience. The staff onboard was friendly and very timely. I would tell potential customers they are in good hands if they choose them and if we need them again I would use ACC Medlink.

Seamless, competent, timely, very willing to help in any way This was our first time using ACC Medlink. We called them during an urgent situation with my mom who needed to be transferred from North Carolina to Pennsylvania. They made the entire process extremely easy. They facilitated everything from start to finish. It was a bed to bed transport, and there was nothing we had to really do. I can't say enough good about their customer service. They kept us in the loop during the entire tranpsort. It was during a time when a major hurricane was hitting the North Carolina area. They even had some logistic issues when the Florida call center was taken out by the hurricane, but the people on the road did stay in contact with us. Once they got my mother to the facility here, they did a great job with the transition. They had all the necessary info from facility to facility. They had all the records with them, and it was all just extremely well handled. Both my wife and I are medical professionals, and we have nothing but praise for what they did and how they did it!

Highly recommend this company for medical transportation.

Absolutely Would Use Them Again! ACC Medlink was great! I hope I never have to use them again, but they did everything just great when I needed them. The support people were extremely professional. Everyone treated me with the utmost respect. Everything was done in a timely manner. I would definitely recommend them and I would absolutely use them again if need be.