Kristen was calm, caring, and knowledgeable. She was professional and a well-trained nurse. I felt comfortable knowing that my dad was in good hands during his transport. We are all very appreciative of the care she provided and would recommend medlink and Kristen to anyone.
Business response:
Thank you so much for rating us so highly!
ACC Medlink was exactly what our family needed in a time of critical care! Their website is very detailed and staff was extremely knowledgeable and easy to communicate with when making arrangements. They had all paperwork and contracts signed with us so no time was wasted, and the crew identified themselves ahead of transport and kept in touch with us regularly over the 20 hour drive. They provided meals, kept the patient in mind, provided him with some of his favorite snacks along the way. They kept in touch with us abo... read more
Business response:
Thank you for the review, Jennifer
Thank you. My sister had nothing but good to say about her travel that day.
Business response:
Thanks so much, Michelle! We are so glad we could help you.
From the first call we placed to the time our patient was delivered, we had an incredible experience with ACC. Everyone was friendly, attentive, punctual, flexible with our shifting schedule, and accommodating of every need and request we made. Thank you for everything!
Business response:
We so appreciate your business, thank you for the great review!
All crew members were fantastic. Very friendly and very professional. Not only on time, they were a little early and took the initiative to pack up my mother's personal belongings before I arrived.
The trip was on schedule per original estimate.
My father was a passenger to keep my mother company and also because he could sleep during the trip (he's 87). Unfortunately, my father had an episode of confusion and was adamant about getting himself and my mother out of the vehicle. Sandra and the crew attempted to calm him dow... read more
Business response:
Glad to know that you had a great experience.
Hilda, Rich, and Manuel made an awesome team. Hilda, my husbands nurse was caring and attentive during the entire 15 hour trip. Every request was met by an immediate response; she went out of her way to make sure my husband was comfortable and all his needs were met. Hilda competently took care of our dinner orders and all restroom stops. Rich and Manuel were equally helpful at all times. They were both excellent drivers. My husband and I felt safe, comfortable and excellently taken care of during the entire trip. I highly r... read more
Business response:
Thank you so much for rating us so highly!
Polite courteous professional team
Business response:
Thank you for the review, Americo
We had to medically transport my Mom from NY to PA. It was expensive, but it was such a relief to know that she would be transported safely and comfortably
Business response:
Thanks so much, Michele! We are so glad we could help you.
Julie took good care of my mother and I appreciated her compassion. Edwin helped with mom at the start too, but later was rigidly attached to the GPS. Maybe the drivers were just following company policy. If so, please change your policy and teach your drivers how to read a map.
Google reviews (213)