This profile has been claimed by the business owner or representative.
ACE Rent A Car
- Houston, TX
About this business
Location details
5650 Green Rd, Houston, TX, 77032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
*******DO NOT RECOMMEND********* This place is a shit show inside & out! I reserved a van online through Priceline on Monday 5/3/21. Received confirmation by email & called the day before. Just to be told on Saturday morning ( the day of our trip) that I would not be getting a vehicle. I was told I was at the top of the list but could not get a vehicle, they were going to give the 3 vans they had with no A/C to the people who had reserved way in advance. They need to have better communication skills with the customer & get ... read more
Business response:
We apologize for your experience and thank you letting us know about this issue, Serena. We strive for the highest satisfaction in customer service and are truly sorry we did not achieve that during your rental process. We continue to look for ways to improve and we value your feedback to help with the rental experience. Sincerely, ACE Rent A Car Customer Care
Frequently asked questions about ACE Rent A Car
How is ACE Rent A Car rated?
ACE Rent A Car has a 2 star rating with 153 reviews.
When is ACE Rent A Car open?
ACE Rent A Car is open now. It will close at 7:00 p.m.