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Air Express
- Richmond, TX
About this business
Location details
7225 N Park Dr, Richmond, TX, 77407, United States
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Trenton is the best. Very professional and knowledgeable. We want him for all of our future services. He’s the best.
Business response:
Thank you, Thomas! We're glad Trenton delivered professional, knowledgeable service. We'll ensure he's your go-to technician for future visits.
Great service. Came within 6 hours after needing an AC repair
Business response:
Thank you for your review, Michael. We're glad we could respond quickly and get your AC repaired within 6 hours.
Nice to have such knowledgeable, well informed and courteous workers
Business response:
Thank you for taking the time to share this. We're proud of our team's knowledge and courtesy. Your kind words mean a lot to us.
Excellent work.
Business response:
Thank you for your wonderful feedback, Robert & Karen. We are glad the work met your expectations. We look forward to serving you again.
Great Service and Responsiveness from the on site support Technician Your distributed call center and scheduling network is a mess and highly frustrating. You really should consider centralizing your customer contact and scheduling groups
Business response:
Thank you for your wonderful feedback on our on-site technician. Your scheduling concerns are noted, and we take them seriously.
Lloyd who had done the water heater work the prior week and his partner did a great job. Thoroughly professional. Even with some unexpected issues and 100 degree heat they persevered and completed the work. Committed. Dedicated.
Business response:
Thank you for your wonderful feedback, James. Lloyd and his partner's commitment, even through unexpected issues and extreme heat, reflects our standards well.
Daniel was excellent
Business response:
Thank you immensely, Robert & Karen. We are glad Daniel delivered excellent service. We will share your kind words with him.
Tech, Terry, was early after calling. This was great. He went right to work and cleaned up. Trrry is a great guy and enjoy his visit.
Business response:
Thank you for your review, Ben. Terry's punctuality and professionalism clearly made a difference. We're glad he delivered great service.
Gave no nonsense answers to questions and didn’t try to pressure sell anything.
Business response:
Thank you for your review, Perry. Honest answers and no pressure — that's exactly how we aim to do business.
Frequently asked questions about Air Express
How is Air Express rated?
Air Express has a 4.8 star rating with 680 reviews.
When is Air Express open?
Air Express is open now. It is open 24/7.