AmeriGas Propane

Darin Olson 

on Google

6 months ago

I would give this company a lower score if I could. I called to see if I could have propane delivered to me. I set up an account with them. When asked about what I needed, I told them I had 12 30# tanks that needed to be filled. It was made very clear that they were individual tanks. I was then told by the representative that they would only come out if I had a need for 100 gallons or more. I went and purchased more 30# tanks so I would meet their requirement. My first scheduled appointment was for the Monday followin... read more

Kimberlee Cather 

on Google

9 months ago

You refilled our Food Bank propane tank when you had been told months prior Not To Do as we were going to go with another company when we got the fuel down in our tank so you could remove it safely. You filled our tank but we were able to confirm the request Not To was in your account records for us. When we repeatedly requested to speak with a manager in the U.S. to try to get help quickly we got nothing but the around for weeks until one day we show up at our Food Bank and our propane tank is gone. We had no idea what day ... read more

Jose Hernandez 

on Google

7 months ago

I have to say, I think they finally found a personthat cares about there customers. They have a new guy that takes his time and cares. Will speak with you let you know whats up. Very customer service ethic.i hope you keep this guy, he can take this fairplay amerigas somewhere, in a good environment. Way to go Terry, the new guy. Leadville,Colorado. 

Yelena Vilovchik 

on Google

a year ago

We are on auto-refill and waited for about a month for propane delivery and never received it. We turned the heat down and tried to make it last as we heard there was a drivers' shortage. When tank capacity reached 22%, I called another company, who delivered the next business day. After my initial review, AmeriGas contacted me and asked how they can improve. Since, the last two deliveries were without a hitch, on time or a little before. Four stars because of the drastic improvement. And withholding one star due to the init... read more

Christy Strach 

on Google

2 years ago

Amerigas double charged us, an extra $1500. When we requested a refund back onto our card for the double charge, they told us they do not do electronic refunds, which is how we paid. They said they could only do it by check and it would take six weeks. Then they said they had some kind of computer glitch and it would take an extra two weeks. So they stole our $1500 and kept it for eight weeks for no reason whatsoever except for greed and corruption. We were late on our mortgage payment because they stole money out of our che... read more