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AmeriGas Propane
- Propane
- Cedar Springs, MI
About this business
Location details
13443 Northland Dr, Cedar Springs, MI, 49319, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Just an awful company. Exorbitant prices, poor customer service. Their reps barely speak English, and are rude. They're almost impossible to deal with. I canceled service at my lake cabin in the Spring of 2025. Six months later, they send me a bill for a tank removal fee. What? After a few phone conversations, and their continual phone calls and invoices, I finally gave up and paid their collection company. Just not worth my time. Why I didn't switch to another provider years ago, I don't know.
Fees on top of fees! Because i am a will call customer I pay a higher price for propane. Since I am retired I keep my thermostat set lower to save money. Because I didn’t use enough propane I get charged $200 for tank rental. Do to other expenses I didn’t connect to natural gas when I had the chance. Guess I’ll be making that a priority as soon as possible!
If I could give zero stars I would! I have had nothing but issues with this company! Went three weeks without heat and had my pipes burst due to their incompetency. I could go on for days about the issues I’ve had with this company. I have been told managers are going to reach out and make it right. Nothing ever happens. I do not recommend
Paid $300 for an urgent delivery within 24 hours. Its been 24 hours, still no gas delivered. My house is at 49 degrees this morning. We paid yesterday morning at 830am for this delivery. When calling and talking to customer service they just give you the run around. They cannot provide a time frame for delivery today either. Take our money then dont deliver. We will be switching companies after this.
Awful customer service and high prices. Fees upon fees upon fees. Did not want to come pick their tank up when we switched services and did not credit the fuel that was in the tank at pick up when we were told they would. Never were on time for fills but had no problem charging an arm and a leg.
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 2.7 star rating with 317 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is open now. It will close at 8:00 p.m.