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AmeriGas Propane
- Propane
- Jonesboro, GA
About this business
Location details
2870 Hwy 138 East, Jonesboro, GA, 30236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Several no shows after scheduled deliveries. Foreign, English speaking customer service reps that don't really understand questions in English and very hard to understand them. Charges for things like calling in to ask gas pricing ($9.99) and fuel recovery charges. The only good thing was the price of gas. But was a real pain otherwise.
Delivery was late during a cold snap. We came dangerously close to running out. Each day after promised delivery date it was pushed back until next day. During that time we would see Amerigas truck in our neighborhood but delivery was 1 week late. Spent hours on phone with overseas call center and they had no credible information on when to expect promised delivery. Extremely stressful. Looking to switch to another company in the spring due to lack of customer service and not prividing service when we needed it the most.
My experience with AmeriGas has been nothing short of awful. Setting up an account was unnecessarily complicated and frustrating from start to finish. Every single person I spoke to was rude, dismissive, and completely unhelpful—like they didn’t care whether I became a customer or not. Simple questions turned into drawn-out conversations with no clear answers, and I was passed around without any real resolution. It honestly felt like no one knew what they were doing, or worse, just didn’t care. I’m genuinely surprised they... read more
If I could give a negative star I would!!!! I ordered and paid for my gas on 1/16 and they were scheduled to deliver it between 2/22-2-24 but the delivery date magical disappeared. I called on the 24th and they said I had to reschedule. The reschedule date was 2/2-2/5. On 2/3 I received a notification that they would deliver it on 2/4. On 2/4 I called around 5p asking for an update. They told me to be patient since the drivers deliver up til 8pm and I was 3 stops away. They never came on 2/4. On 2/5 they came but I had a gas... read more
We had a new tank install. The install was flawless. The technician did an outstanding job. Now the fun part is filling the tank. Our water heater was going out and and we went tankless with propane. Install happened Thursday. Was told tank fill would be filled friday or Saturday but Monday at the latest. I took Thursday and Friday off work because I was told I had to be here. No one showed up Friday so I assumed monday. When I called monday I was told I was never on the schedule. The lady I spoke with wa... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 2.3 star rating with 325 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open at 7:00 a.m.