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AmeriGas Propane
- Propane
- Big Bear Lake, CA
About this business
Location details
42100 Big Bear Blvd, Big Bear Lake, CA, 92315, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
They installed a measuring device on my tank without my permission or knowledge. That device leaked our propane to empty. It was supposed to have been installed only on “automatic delivery”customers and I had called three times last year to change it to “on demand only”. They are incompetent.
Wonderful customer service high technology on observing my gas tank level. Delivery is excellent combination of customer service high-tech technology with the Wi-Fi and being able to access my tank level from anywhere
I am very disappointed with my experience with AmeriGas (previously known as Thomas Gas, now owned by AmeriGas). We last received service in January, and at that time, we were billed and told to pay a specific amount upfront so that the balance would be fully covered. However, six to seven months later, I was informed that we supposedly had an outstanding balance of $24.09, despite being told everything was already paid in full. To make matters worse, that $24.09 balance accumulated late fees and grew into a charge of $149. ... read more
You're still emailing me asking for reviews? Ok, then. Terrible service. The technicians who visit the house are polite and professional, but the rest of the staff is not. Customer service does not honor promises or promos/coupons. Absolutely no emergency services are provided for gas leaks--I was told to stand outside in a blizzard for three days and wait for a tech to drive 20 minutes to reach us. Amerigas charges twice as much as other companies. This is a horrible, unethical company taking advantage of the monopoly they ... read more
Since AmeriGas purchased Thomas Gas in Big Bear, they have struggled to get their computer systems meshed properly and get my deliveries on time. The same local guy does my service and he is great, he just doesn't get notified by their system. They did give me a $100 credit for each of the last 2 times they let my tank run dry... not really an even trade for my inconvenience IMO because I had to take a day off work to be home so they could re-inspect everything after filling. A day of work for me is worth way more than $1... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 4.1 star rating with 264 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open at 7:00 a.m.