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AmeriGas Propane
- Propane
- Rhinelander, WI
About this business
Location details
1659 U.S. 45, Rhinelander, WI, 54501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
We've had positive experiences with Amerigas. *********** is responsive. Website is easy to use, best for placing orders. Text messages provided concerning order status. Price is typically lowest in our area.
I put in a request for a fill the beginning of the week and my tank was filled on Friday!Delivery was handled by *********************.He read my note requesting a call before delivery and actually called an hour before his arrival! He was kind, friendly and knew his job! We will use Americagas again and hope ***** remains our delivery person!
This review is for AmeriGas Maintenance Scheduling and Field Maintenance. ********* named **** initiated calls and answered calls for my questions. He was a highly professional, helpful, friendly individual. It turned out that my account was in a different service area from Seans. No problem, ********* ***** picked up the issue and responded by sending a very competent, communicative, and driven to do the right thing, person. One happy to serve technician named *****. ***** diagnosed the leak and took immediate action. He ra... read more
Getting to the right people to resolve an issue is a nightmare. Obviously the customer service is all overseas and/or they only hire people who speak minimal English. BUT - I will say once we got through that maze of human interaction (which took us over 2 weeks of calling), the local customer service people here in Jacksonville FL did an excellent job of quickly resolving our issue. Samantha, our customer service tech, immediately understood our problem and within minutes had our solution. Then Chris H. arrives and installs... read more
The customer service of ********************** is so poor it is laughable. Simply absurd. I could not get them to fill a tank last October (2025). After repeated attempts to resolve the issue I was still waiting propane in December. Three service calls were scheduled and each one resulted in a no-show. At that point I had no choice but to discontinue service with Amerigas I initiated that process at the end of December 2025. It is now August of 2026 and I am with a new supplier that has a very responsive staff. New tanks are... read more
If i could leave no starts i would. This company does nothing but bleed money from you. I have had numerous issues with them starting with no ability to contact a real person to talk to. The final straw was i needed a filling and they were going to charge me 140$ leak test on my tank, i couldn't get my tank filled unless they charged me for the leak test. I canceled my account and had my tank picked up they charged me $451.38 to remove a tank they owned. I was informed that I had to pay it or they would turn me over to colle... read more
DO NOT USE Amerigas find anyone else. We have 2 tanks here 1 with Amerigas (14 years) and Co-op 1 year. This year we noticed that co -op was 1/2 the price so we contacted Amerigas to see what they could do. They never got back to us and picked up the tank. 80% full of propane that we paid for. at 4.99 a gallon. Now they are telling me that we do not get credit for the tank being full and they are going to charge the next person for the propane that we already paid for. NO ONE ever told us that what they pick up they keep. In... read more
Horrible **************** and price gauging. Local rate for propane is currently $1.50 to a $1.75 lower. We called to see if the local price could be matched with no resolve. The call alone was an hour and a half most of which was spent on hold and transferred multiple times. We cancelled our account and was told 4 to 6 weeks for the tanks to be picked up. We then received a voicemail stating they would be at the home the next day in the morning to pick up the tanks. We then spent another 1.25 hours on the phone, transferred... read more
They installed a new regulator on my propane tank. **** was about $500. A month later there was a gas leak at the regulator connection. They came and fixed the leak and sent me a bill for another $500 which I believe should be covered under warranty since the installation was obviously not done correctly. I called and emailed several times trying to contact someone who could fix the bill but they just keep sending me from one department to another and nobody will take responsibility. Now they are sending me past due notices ... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.2 star rating with 1,229 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is open now. It will close at 5:00 p.m.