AmeriGas Propane

Brad Lowe 

on Google

2 months ago

Delivery driver Carl filled my tank while I was at work. He went above and beyond and completed a leak test on the line going into my gas logs. He called me when he was alerted to a possible leak. He stayed at my house until My daughter was able to meet him. He located the leak inside my house at the fireplace. He is a hero that saved us from a potential hazardous situation! Thank you Carl out of the Knoxville AmeriGas office! 

Todd Fairley 

on Google

9 months ago

Very difficult and long wait times to get anyone on the phone to talk, and when you do, they aren’t the right person, so back on hold you go. Spent hours waiting to change the safety inspection and to complete our account to add autopay. 2 different departments so more waiting. And when I scheduled our first delivery online, I had to call in and confirm. Why? Was also told we needed to be there for a safety inspection, again why?, we already had one. One of the more frustrating companies and customer service I have dea... read more

A.S. 

on Google

10 months ago

The literal worst company I’ve ever had the misfortune of dealing with. We canceled and went with Blossman. It took 4!!!! Months for Amerigas to finally come pick up their tank after cancellation (customer service is based overseas, not locally). All of this started because they couldn’t refill our tank within 8 weeks of notification, prompting us to search for a local company. Whoever took the tank finally, never knocked on the door or bothered to take the buried copper pipe or leveling bricks. Amerigas employees literally... read more

Rose Moffett 

on Google

8 months ago

This company is awful we have been trying to get our tank picked up for 3 years and all they keep doing is sending yearly bills. We have not used the tank in I don't know how many years. You can not talk to a person that is state side which is ridiculous. Have sent to much time on the phone and can understand a word they are saying. 

Zach Patton 

on Google

a year ago

I called with saying we could smell gas. We were told to evacuate and emergency response would be there. Nobody showed up until 4 days later the truck to refill the tank was there. They filled the tank and left our tank locked and didn't notify us so we had not heat until we removed the lock on our own. When I contacted via chat they said it didn't pass the leak test. So we were abandoned with our gas locked and no notification that our tank couldn't pass a leak test. I still have not received verifiable proof that they even... read more