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AmeriGas Propane
- Propane
- Marshville, NC
About this business
Location details
7112 East Marshville Blvd, Marshville, NC, 28103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
I placed my order on January 25 and was given a delivery window of February 4–9. During that time, two severe winter storms significantly increased my propane usage. By February 9—the final day of your promised window—my tank was at 0%. When I called on the 9th, I was informed that my order had not even been routed. Only after I contacted Amerigas was I told it would be “expedited” and delivered no later than February 10, and that I would need to be home because my tank was empty. I received both a text and email confirming... read more
Do not get me started on AmeriGas Propane. Trying to get them to come pick up the propane tank that was installed in the late 1990's We had a Fireplace Insert installed and the company I bought it from installed the Insert and brought tank out and filled with propane. It was to be a backup heat source. Since we had a heating furnace separate. I am trying to remember how many times we actually got it lit and used it. The last time was when we were without power in the dead of cold winter. Had snow on the ground and I got it l... read more
DO NOT USE AMERIGAS!! Worst customer service imaginable (all off-shore; you cannot speak to *anyone* US-based). In early 2023 they came out and put a remote monitoring system on my tank and the first thing it did was immediately run out of gas. Couldn’t get a tech out, couldn’t get a refill. In December of ‘23 I told them to cancel my account and come get their tank. Never came out. Tried again last month. Nothing. Called today and reported a gas leak. THAT finally got a tech out pronto and I had him haul the tank ... read more
The driver did a very poor job of delivering my gas. He cut ruts into the area opposite of where the gas tank was located. I reported the problem, and NO ONE notified me about repairing the wheel tracks. I was told by your representative that I would be notified, but I never was. Had the driver called me as I instructed, this would have never happened.
Amerigas sent a contract worker to my house and installed a monitor to track my gas. It was installed wrong and stayed at 60 percent. It created a ex pence of replacing my water heater for no good reason and when i contacted there customer service i could barely understand them and they refused to send me to another person who could speak good English . This has been the worst company i have ever dealt with and I finally saw a employ in person and she tried very hard to help me all she could after we talked things out . At ... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 3 star rating with 532 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open at 8:00 a.m.