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AmeriGas Propane
- Propane
- Heber Springs, AR
About this business
Location details
1130 US Hwy. 25 B N, Heber Springs, AR, 72543, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
This is truly a heartless company. I have leukemia, and immune suppressed, and depend on propane gas for heat. This company has let my tank run bone dry for two months in a row. There is no help over the phone or website that is of any use. Stay away from this company at all cost. They are unreliable, uncaring, and impossible to deal with.
We feel we were either scammed by the branch or we were the victim of incompetence and lack of training. After our first covered service and safety check, which was performed by somebody only two weeks on the job by himself with no supervision, when the delivery came a few days later we were told by the driver that suddenly we had a leak that wasn’t there a few days ago. The driver scheduled a person to come back out and fix the leak. Firstly, we were led to believe that it was a service call to fix what was missed the first... read more
The delivery drivers are excellent, they respect your property, and do a great job of keeping your tank serviced. The administrative service billing, orders, etc. is provided by a large call center and is not meeting my expectations. I did a minimum pre-buy this past fall as I wanted the tank to be lower in the spring so I could have it moved for a construction project. Apparently the administrative office didn’t notify the delivery department of the request and I received a full tank. A full tank under normal circumsta... read more
Customer service is non existent. Had to get a fill and they were nowhere to be found. Hold time was over 2 hours. I had to get a different company to provide service and they keep billing me. I've told them repeatedly to remove their tank from my property. If they don't take it soon ill sell it.
You provided the worst customer experience I have EVER had! After going four weeks last winter without fuel, you had the audacity to first enlist me in then charge me for enlistment in your "Pre-buy" without asking me if I even wanted to continue to allow you to be my LPG supplier. To add insult on top of injury even after I called your supposed Customer Service agents and their supervisors stating that I didn't want to enroll in your "Pre-buy" at that time and asking that the charge be removed I ended up being charged not o... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 2.3 star rating with 60 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is open now. It will close at 8:00 p.m.