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Anthony & Sylvan Pools
- Swimming Pools
- Las Vegas, NV
About this business
Anthony & Sylvan Pools is America’s leading pool company with over 70 years of experience building inground pools for a variety of budgets all across America. We offer a Lifetime Structural Warranty on all the pools we build and are a BBB A+ Rated company. Anthony & Sylvan builds and installs inground pools and spas, and our expert staff can even create custom pool designs that work for every type of home. Turn your backyard into an oasis with beautiful pool and spa designs and other stunning features like pergolas, outdoor ... read more
Location details
3350 Novat Street, Suite 130, Las Vegas, NV, 89129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Project manager, Chris Thank you I would like to thank the project manager Chris who is overseeing the insulation of the pool of my next-door neighbor. He took the time to stop by my house to introduce himself and ask if there was any concerns before he started the job . I told him how I just had my backyard done pool landscaping, etc. and I was very concerned about the dust coming over into our yard. Before they started excavating he took the time himself to come and put plastic up all along the fence to help prevent and he... read more
Want a gorgeous pool? Call Anthony & Sylvan! I can only speak from my own experience, but after all the horror stories I've read about working with other pool companies, I am SO RELIEVED we went with Anthony & Sylvan. Dan was our pool designer and executed exactly what we wanted; Skye, our project manager, kept us apprised of every stage, so we were NEVER in the dark about what was happening with the construction of our pool. If you want to just check it out, Dan, (702-677-0438) will come out and give you an estimate (withou... read more
iAquaLink Issues Our internet had some issues that required replacement of the modem which dropped a number of pieces of network equipment including the phone access to view/control the pool functions. A claim form was submitted and by the third day (as promised by the email reply from Anthony & Sylvan) Miles called to say that he is in the area and would be stopping by to help us with the problem. Mile indeed resolved the problem and got the phone back to view/control the functions of the pool. He was well mannered and pati... read more
100,000 hole in the ground I’m not sure how A&S pools has any good reviews. I can only assume they were written after a bribe offer as one was offered to me too, but I did not respond. Zero customer service, lengthy delays for missing parts and extended employee absences with zero communication, failed inspections, broken equipment and unanswered warranty calls. (Equipment is still broken) The design photos of my pool showed tile around the spa, but they only tiled one side. When I asked the project manager when they were co... read more
Don't use / waste your time Planned to use Anthony & Sylvan in Las Vegas but they simply disappeared & were not professional. Met with the sales rep (Nigel), told him what we wanted & sent him pictures of exactly what we wanted, etc. His design was everything we didn't want, including colors, etc. Told the rep and he said he'd correct before we met again in one weeks time. The Sunday before we were to meet to finalize & sign the contract (Monday), Nigel said via email he was ill and couldn't meet. He said he'd refer me to hi... read more
Avoid if you can It has been quite difficult to reach anyone directly, nor have they been responsive in providing solutions. I've been emailing and calling for a few months now on my pool that still has open issues. In each correspond, the email address customercare@anthonysylvan.com has been included. If you are thinking about going under contract with Anthony & Sylvan, please consider the following timeline!
This is a test I am submitting this test on 6/22/2020.
They don't stand behind their product BEWARE! Their sub electricial Murphy electric installed an indoor rated GFCI outlet on the pool sub-panel. It of course fried when it rained heavy and put 120v on the neutral side which my pool heater was wired 120v. It pushed 240v to my heater and fried my board and transformer and they will not take responsibility for it. It may cost them $500 plus labor to replace the parts, instead I got a proposal from the electrician for $475 to take a look at it. I have since replace the GFCI with... read more
Frequently asked questions about Anthony & Sylvan Pools
How is Anthony & Sylvan Pools rated?
Anthony & Sylvan Pools has a 3.5 star rating with 16 reviews.
When is Anthony & Sylvan Pools open?
Anthony & Sylvan Pools is closed now. It will open tomorrow at 9:00 a.m.