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Aqua Living Factory Outlets

4.6

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Location details

3909-109 Commerce Park Dr, Raleigh, NC, 27610, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
WedClosed
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.631 reviews
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Andrew Szmit's profile image
Andrew Szmit 
2 months ago

This has turned into a terrible experience. I highly recommend you do NOT do business with this company. They sell you on the floor model which is free of blemishes, missing pieces, stripped screws or any defects, THAT'S a brand new hot tub. But what they do is they say they're giving you a "new" hot tub, but it's likely one from their "nick and dent" section. When you pay for a brand new hot tub at aqua living factory outlets you can expect to need repairs before you even have it connected or use it. This is a dishonest com... read more

Kelly Wright's profile image
Kelly Wright 
a week ago

The most welcoming experience we have had. We have been looking for a hot tub and went to some local mom and pop places and didn’t get the experience we had today at Aqua living in Raleigh. Such a pleasure and delight to be treated with such open arms and complete honesty. We are so glad we went to Aqua Living for of hot tub. Highly highly recommend. Richard in Raleigh and Samantha in Durham North Carolina are the places to go! Excellent customer service and ultimately the best in welcoming feeling. Thank you 

Edward Heiner's profile image
Edward Heiner 
5 months ago

I bought a 21 foot swim spa from Rich at Aqua living in Raleigh. The purchase experience was very easy and his customer service has been perfect. We couldn’t be happier with our purchase. 

Amy Mac's profile image
Amy Mac 
5 months ago

My husband and I had talked about a swim spa for the health benefits. I filled out an online form. Samantha from the Durham, NC office reached out. She answered all my questions and worked tirelessly to find the perfect swim spa and had other options as well. She made me feel like I was the only customer she had. She even replied to me outside of business hours. They didn't have what we were looking for in the Durham store, but they did have it in the Raleigh store. She connected us with Rich. He was extremely knowledgeable... read more

Samantha Costa's profile image
Samantha Costa 
4 months ago

We had an amazing experience today with Rich. The only reason we hadn’t pulled the trigger on purchasing a hot tub prior was because of the dreaded lengthy process. This was NOT the case here. We were in and out and full of way more knowledge than what we showed up with. So thorough and helpful and just all around excellent customer service. Will definitely recommend. 

Frequently asked questions about Aqua Living Factory Outlets

How is Aqua Living Factory Outlets rated?

Aqua Living Factory Outlets has a 4.6 star rating with 31 reviews. 

When is Aqua Living Factory Outlets open?

Aqua Living Factory Outlets is open now. It will close at 5:00 p.m.