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Whisper Outdoor (Aqua Living)
- Hot Tub & Pool
- San Marcos, CA
About this business
Location details
145 Vallecitos De Oro, Suite K, San Marcos, CA, 92069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Update 11/5/2026 Two days after posting this review (and not even calling, as the response suggests), improved magnetic headrests arrived at the door. We also received an apology from the sales clerk for his lack of follow-through. That is how you handle customer complaints, and that totally restores my faith in the company and their products. Thanks so much for doing right by your customers. It is rare these days.
We love the hot tub itself. It’s compact but thoughtfully designed, with comfortable seating and a look we really like. The water heats quickly, and the temperature display accurately reflects how warm it actually is. The assisted cover lift makes it easy for one person to manage, and the lighting, jets, and sound features offer plenty of ways to tailor the experience to individual preferences. Our one real complaint about the product is the magnetic headrests. They never, ever stay put. I spend more time chasing them around... read more
I love my Catalina 21ft dual swim spa. Delivered 12-2026 , it was a replacement for the first one that was defective. I have had a wonderful experience with AQUALIVING LLC. The service techs that had come out have been amazingly helpful, the sales department has been super responsive. I have never had an issue with the customer service department ignoring me or not answering when I call. If you have a problem with your purchase, they are always willing to make things right. Like any company they have a warranty and they will... read more
Business response:
Amy, thank you so much for sharing your experience and the vote of confidence!
Having trouble revising my review. The company reached out to me personally to clarify everything and offered to build a new hot tub for me free of charge. **** * ******was the ones who helped !!
Business response:
Thank you for the feed back ********** *** **********We know you are going to love your new spa!!
Aqua Living Store in Beaverton was an awesome experience especially for me not knowing anything about hot tubs. ****at the site was great to work with and still is even after the sale. Our Dr Wellness tub is great so far too! We are very much enjoying.
Business response:
Thank you for sharing* *******! We strive to provide the best experience from the store to your home!
***** from the Mesa store was great answered all of our questions. When we were picking out a spa. He texted me back when I texted him. He went beyond on customer service. Stayed late after he was off when we picked up the spa last night. I will make another review after we up pack it and set it up. Thanks again to ***** ***** *** ****
Business response:
We aim to provide an exceptional experience from sales to your enjoyment of the spa. Thank you for your feedback, *****
****** in Seabrook NH is fantastic!!! Customer service in Tennessee has been excellent as well!!
Business response:
Thank you for your positive feedback! We will continue to provide the best experience possible and will be sure to share the review with our team!
I have bought a golf cart and hot tub from ****** in the Saco store and he never disappoints! He is the most honest, helpful and caring individual I have ever done business with! His customer service is top notch, their products are of the highest quality and he makes sure you are satisfied and taken care of long after the sale. I cant say enough good about ****** and he certainly has a customer for life!
So far so good. Sales rep was personable and knowledgeable. Price and features were good compared to others. Will hope upon delivey installation and usage all continues to go well
Business response:
Thank you for the feedback, Joe. Your satisfaction is a priority to us from the factory to your backyard! Do not hesitate to contact your sales representative or customer service if you have any questions. We would be glad to help facilitate that ideal experience!
Frequently asked questions about Whisper Outdoor (Aqua Living)
How is Whisper Outdoor (Aqua Living) rated?
Whisper Outdoor (Aqua Living) has a 3.5 star rating with 195 reviews.
When is Whisper Outdoor (Aqua Living) open?
Whisper Outdoor (Aqua Living) is closed now. It will open at 10:00 a.m.