This profile has been claimed by the business owner or representative.
Aqua Living Factory Outlets
- Hot Tub & Pool
- Sumner, WA
About this business
With a population of less than 10,000, Sumner is known as a beautiful place to live for both families and non-families alike. And, thanks to its close proximity to Tacoma, Sumner is able to offer both small-town charm and urban convenience. After a day of strolling through Pioneer Park, browsing through the Puyallup Farmers Market or exploring downtown Tacoma, our Sumner customers love to warm up and wind down in one of our luxurious hot tubs or tanning beds.
Location details
14209 29th St E, #103, Sumner, WA, 98390, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Came into cart nation today looking for a golf cart. Worked with Sales rep Casey. Excellent customer service. Very knowledgeable on the product. Walked me through every detail on the Mac daddy pro. Very happy with the service and the product. Will definitely recommend to friends and family.
I ordered a Catalina luxury spa. The product is wonderful and everything I anticipated. However, their weak point is customer service. The production and delivery time ended up twice as long as originally promised. They tell you 2 weeks production and 2 weeks delivery, but ours took almost 8 weeks. Once I connected to a manager at their manufacturing plant, I was able to get things moving and they did make it up to me with an upgrade. delivery and set up was smooth with no issues. Product is definitely 5 star, but servi... read more
Company has stood by the Warranty and done everything to make sure I was satisfied with my purchase. Great hot tub! A new hot tub cover was sent from the warranty company and Rich M. Delivered it himself. We have also had Lance deliver our hot tub, very knowledgeable and always willing to assist with any problems that may arise. Highly recommend!
Even though the aqua living factory outlet was down in Sumner, a bit far south from where I live it was well worth the trip as the representatives were more interested in listening to me and meeting my needs versus trying to upsell me on a hot tub I found the perfect tub That fit into my area. The follow up was excellent as was the delivery and set up.
This is the best customer service I have ever received in recent times. If I could, I would give 10 stars but I think 5 stars will be enough. Rich helped me to get the information and confidence I needed to start enjoying a hot tub, not getting frustrated with it! When I found out that I really needed a product that I didn’t have, I was happy to buy it at this store rather than online. Star customer service - highly recommended.
Frequently asked questions about Aqua Living Factory Outlets
How is Aqua Living Factory Outlets rated?
Aqua Living Factory Outlets has a 5 star rating with 108 reviews.
When is Aqua Living Factory Outlets open?
Aqua Living Factory Outlets is closed now. It will open at 10:00 a.m.