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Aqua Living Factory Outlets

4.7

About this business

Location details

27754 Woodward, Royal Oak, MI, 48067, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.7307 reviews
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Lance Elson's profile image
Lance Elson 
2 months ago

DO NOT BUY from this company! Awful product and poor customer service. The $10,000 tub looks great, but in 2-years I’ve had 18 jet cover and assemblies break and a diverter break twice. They would not cover a service visit to fix the diverter that failed in the first year, but they finally agreed to pay for half of the visit. They have sent me replacement jet assemblies for me to fix on my own. Today a diverter shot off and sent a column of water 20’ in the air and I called customer service who put me on hold then sent me to... read more

B P's profile image
B P 
a week ago

My wife and I needed a hot tub for relaxation, as well as for fun with the kids and social occasions with friends. Since I had already done my research and mostly knew what I wanted, I assumed they would simply tell me what I already knew. However, they were incredibly knowledgeable and helpful in deciding what was truly best for my situation. They didn't even try to upsell me on more expensive models—which I might have even agreed to, considering their excellent selection and pricing. Instead, they focused only on what fit ... read more

Meegan Horenstein's profile image
Meegan Horenstein 
5 months ago

Great experience! It started w Gary. He was super knowledgable and helped us figure out what kind of tub we were looking for. When it came to delivery day, things went just as well. Joel delivered our hot tub along w chemicals, and steps. He helped us configure our power situation and answered any and all questions we had with the promise to help in the future including maintenance and moving it. With this being our first hot tub, we had ALOT and, im sure, will continue to have more until we get the hang of things. Thanks... read more

Christopher Brown's profile image
Christopher Brown 
2 months ago

Gary was a huge help. I was able to come in and see the model I wanted. We discussed options and I bought. There was no pressure to buy or upsell. Purchase was very easy. Gary was up front about everything so I had no questions. Great prices and awesome sales. I am excited to finally get my hot tub! 

Denise Billings's profile image
Denise Billings 
4 months ago

We decided to upgrad our hot tub. So I went online to check out hot tubs and came across Aqualivings web page. The first page offered additional savings to the sale they were having.It asked to fill out my phone number, name and email and id receive a three hundred dollar discount if I purchased a hot tub. Within a few minutes of filling out the form I received a call from Gary. He kept insisting I was approved for financing. He made it sound like I should be surprised and excited.I tried telling him over and over that I did... read more

Frequently asked questions about Aqua Living Factory Outlets

How is Aqua Living Factory Outlets rated?

Aqua Living Factory Outlets has a 4.7 star rating with 307 reviews. 

When is Aqua Living Factory Outlets open?

Aqua Living Factory Outlets is closed now. It will open tomorrow at 10:00 a.m.