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27754 Woodward, Royal Oak, MI, 48067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
DO NOT BUY from this company! Awful product and poor customer service. The $10,000 tub looks great, but in 2-years I’ve had 18 jet cover and assemblies break and a diverter break twice. They would not cover a service visit to fix the diverter that failed in the first year, but they finally agreed to pay for half of the visit. They have sent me replacement jet assemblies for me to fix on my own. Today a diverter shot off and sent a column of water 20’ in the air and I called customer service who put me on hold then sent me to... read more
I had a great experience at this hot tub store. The selection was excellent and the quality of the tubs really stood out. Michael the manager was especially helpful—knowledgeable, professional, and never pushy. He took the time to answer all my questions and made the entire process smooth and stress-free. Highly recommend both the store and Michael if you’re in the market for a hot tub
I purchased a Dr. Wellness G6 and couldn’t be happier with the tub. The quality is excellent and the service from Aqua Living Royal Oak was great. Delivery was about a week later than expected, but it was during the holidays and completely understandable. Thanks for all the help — I really appreciated it!
My wife and I needed a hot tub for relaxation, as well as for fun with the kids and social occasions with friends. Since I had already done my research and mostly knew what I wanted, I assumed they would simply tell me what I already knew. However, they were incredibly knowledgeable and helpful in deciding what was truly best for my situation. They didn't even try to upsell me on more expensive models—which I might have even agreed to, considering their excellent selection and pricing. Instead, they focused only on what fit ... read more
Gary was a huge help. I was able to come in and see the model I wanted. We discussed options and I bought. There was no pressure to buy or upsell. Purchase was very easy. Gary was up front about everything so I had no questions. Great prices and awesome sales. I am excited to finally get my hot tub!
Aqua Living Factory Outlets has a 4.7 star rating with 321 reviews.
Aqua Living Factory Outlets is closed now. It will open tomorrow at 10:00 a.m.