Aqua Quip's cover image
Claimed

This profile has been claimed by the business owner or representative.

Aqua Quip

4.8

About this business

At Aqua Quip, our service team and staff are dedicated to helping you receive optimal care so you can get the most enjoyment out of your hot tub, barbecue, pool, swim spa, and/or fireplace. We provide installation, maintenance, cleaning, electrical, and more to make sure that you have a memorable and easy experience with us. Our staff are expertly trained and can help answer any of your questions to keep your mind at ease. Our Federal Way location was established in 1988. Specializing in the sales of Jacuzzi hot tubs, barb... read more

Location details

34428 Pacific Hwy S, Federal Way, WA, 98003, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.8133 reviews
Select a rating
Pat McGowan's profile image
Pat McGowan 
2 months ago

Nightmare / all I recieved was a photo of the electric panel the size of a half dollar . They didn’t inform us that we had to switch it from 220v to 120v. When we bought it. And they said it would cost us $300 dollars for delivery, In the Manuel it states that- delivery is Free. The conversion from 220 v to 120v was never explained , when bought it ! I spent 11 hours rewiring and trying to get the panels off and rewiring the conversion. After multiple phone calls the lights didn’t work and all I it got was 52 degrees Fahr... read more

Amanda Stanley's profile image
Amanda Stanley 
4 months ago

We purchased a jacuzzi tub from Aqua Quip in November 2024. Delivery went great until our electrician blew a fuse on our control panel. Aqua Quip was great with offering us support and we were up and running in just a couple days. Fast forward a couple months it was time to drain our tub for the first time and my husband couldn’t find the drain hose. The aqua quip staff was able to FaceTime us and get a tech on the FaceTime call to help right away! The support we have had on this journey as a new hot tub owner has been easy ... read more

Connie Linne's profile image
Connie Linne 
5 months ago

Do not use Aqua Quip pool repair service! It took almost 5 months for them to diagnose & repair the exhaust fan for my pool. Numerous calls to ask for them to speed it up and even offered to pay for overtime were ignored. The repair man Pete was friendly & did a good job but the office was no help in getting repair for done. I will NEVER use Aqua Quip repair again. 

Laurel Harris's profile image
Laurel Harris 
3 months ago

Joseph has been extremely helpful and knowledgeable in helping me fix the seriously out-of-balance chemistry in my swimspa, with expert and friendly advice. My swimspa is now fixed and back in action. Thank you!! 

Angela Porter's profile image
Angela Porter 
5 years ago

We had the best experience at Aqua Quip buying our new hot tub. Tiha was amazing to work with and found us the perfect tub for the right price. A class act right down to the electrician who wired us up and the delivery team. We could not be happier! 

View all google reviews

Frequently asked questions about Aqua Quip

How is Aqua Quip rated?

Aqua Quip has a 4.8 star rating with 133 reviews. 

When is Aqua Quip open?

Aqua Quip is open now. It will close at 6:00 p.m.