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Arhaus
- Furniture Stores
- Towson, MD
About this business
Location details
850 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
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I was in your store and your associate asked what projects I was was doing. I mentioned that we wanted to redo our master bath. She recommended their "designer" and we paid this "designer" a design fee and she started the process of our remodel. That was June 1, 2018. We never got any further and now I am fighting to get my fee returned as we never received a usable design. This person has since moved out of the Baltimore area and I am assuming I am out my money at this point. Not happy...
Order a Christmas Present on 11/27/17. Since then I have received 3 e-mails + - asking that I rate my purchase. I replied that it was very hard to rate their product since I have not received it yet. I have since been told that it will be shipped on 12/26/17. So much for the Christmas Present.
My mother purchased some items and has been trying to return two of them, but they claim that they cannot find a table in their system that was delivered to her. She lives 2 blocks away and they can't send someone to pick up a table and a chandelier. I have been trying to help her with the situation since she is elderly and was getting nowhere with them.The most ridiculous experience that I have ever had. I have been getting the runaround for over a week and they still cannot tell me when these items can be picked up. Th... read more
The furniture has proven to be very nice; however the salespeople (Marlton Store) appear to be your 'typical used car salesperson'. They called us every day before we bought the furniture but as soon as we paid for it; they neglected to contact us as to when the furniture was in and did not return phone calls. A great disapointment because we still want to purchase more furniture; however we will take our business some place where it doesnt have such a cheap feel to the sales agents.
My husband and I bought 6 leather chairs from the Baltimore store. The 100% leather turned out be brown vinyl that peeled off. Unbelievable. It spent over $1000 . At the same time we bought a solid wood table and sofa. How can the table be lovely? The chains, false advertising? Same store? Yes. Shame
Frequently asked questions about Arhaus
How is Arhaus rated?
Arhaus has a 4.1 star rating with 91 reviews.
When is Arhaus open?
Arhaus is closed now. It will open tomorrow at 10:00 a.m.