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Arhaus
- Furniture Stores
- Columbia, MD
About this business
The Arhaus furniture store in Columbia, Maryland is one of several Arhaus furniture stores across the state. The Columbia store is located at The Mall in Columbia on Level 2, near The Plaza. An invigorating open-air retail experience with high-end retail stores, The Mall in Columbia shares Arhaus vision of sustainability through energy and natural resource conservation. Arhaus is committed to never using wood from endangered rainforests, with many furnishings made from recycled natural resources. Drawing on global inspiratio... read more
Location details
10300 Little Patuxent Pkwy, Suite #3110, Columbia, MD, 21044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I never leave bad reviews but purchasing furniture from here was an awful experience. 1) racism. My parents do not speak fluent English and when they went to go purchase furnitures, they were treated poorly by the employees except for Angie. Angie was counting the cash and when the manager saw them, the manager walked away saying "that's alot of cash." Later, about 20 minutes later, she walked in saying "we only take up to $5K in cash" and walked away smirking. If she had said this earlier, we would not have wasted all the t... read more
Hands down this has been the worst experience I have had purchasing furniture. I have never experienced such bad service from the miss information given, to the damaged furniture that was delivered, not forget the missing sections of furniture. I have been dealing with this Columbia locations for more than 6 months and I still don't have everything. Sad things is when you ask them to accommodate you because of the miss information and damaged furniture and so on all they can do is say sorry. Customer service is trash!!!!!!!!... read more
Update July ‘24. I had posted a two star review for the reasons below. After posting, someone from the social media response team replied and offered to send me completely new chairs, skipping the repair process altogether. The first delivery yielded one new chair in perfect condition and one that was worse than the chairs I already had. The second delivery brought me another perfect chair, so now I have two, which I really love. I appreciate that Arhaus replaced the chairs, but I waited through several lengthy delivery wind... read more
I have shopped at several different locations over the years. But this was my first time at this location and when I say the worst experience of my life. Stay away the service and communicate is horrible.
I came in just to look and was blown away. Everything was super cool looking and beautiful. The employees were very polite and always asked if I needed help. I didn't, but if I did I would feel like they would be able to help me.
Frequently asked questions about Arhaus
How is Arhaus rated?
Arhaus has a 4.6 star rating with 54 reviews.
When is Arhaus open?
Arhaus is closed now. It will open tomorrow at 11:00 a.m.