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Arhaus
- Furniture Stores
- Columbia, MD
About this business
The Arhaus furniture store in Columbia, Maryland is one of several Arhaus furniture stores across the state. The Columbia store is located at The Mall in Columbia on Level 2, near The Plaza. An invigorating open-air retail experience with high-end retail stores, The Mall in Columbia shares Arhaus vision of sustainability through energy and natural resource conservation. Arhaus is committed to never using wood from endangered rainforests, with many furnishings made from recycled natural resources. Drawing on global inspiratio... read more
Location details
10300 Little Patuxent Pkwy, Suite #3110, Columbia, MD, 21044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
We purchased 2 Harvey swivel gliders and 4 swivel counter stools 1.5 years ago. We had a few bumps with delivery, and waited through several delivery windows to get things right. Once we did, we were very happy with our chairs. A year or so in, though, the swivel glider mechanisms started to become loud and creaky. I contacted Customer Service (CS) in February 2024, and it took a month, but Arhaus sent a tech out to look at them and he said they were faulty. From there, a long, drawn out headache has commenced. I’ve invested... read more
This is the most comfortable chair I've ever sat in. We didn't even come in to look at chairs. Our list of wants quickly grew from just a dining room set, to this chair, and a bar area set up. Allahna helped us out tremendously, she was very informative, warm, personable and come to find out she has only been there for four days. The style of this place is unlike any other. Stop in and ask for Allahna.
Arhaus has so many great options for sofas. I was so indecisive for weeks. However, Indira was so patient with me throughout the whole process. I highly recommend working with Indira as she provides outstanding customer service! Indira and Ryan (manager) are so knowledgeable and always willing to help. Looking forward to working with them again in the near future!
The worst customer service, no follow up to the sale they made. We placed a nice size order, put 50% down, no issues. The nightmare started when we wanted to make a change few days after we placed the order. It took many many phone calls, with no return calls, I even left a VM to the manager with no call back, four weeks later we had to go back again to the store and waste our time to make the changes. No apology whatsoever. Just terrible experience, I won’t buy a pillow from there. The designer was fantastic, however the sa... read more
I came in just to look and was blown away. Everything was super cool looking and beautiful. The employees were very polite and always asked if I needed help. I didn't, but if I did I would feel like they would be able to help me.
Frequently asked questions about Arhaus
How is Arhaus rated?
Arhaus has a 4.6 star rating with 56 reviews.
When is Arhaus open?
Arhaus is open now. It will close at 7:00 p.m.