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Arhaus
- Furniture Stores
- The Woodlands, TX
About this business
Arhaus started in 1986 with a singular passion to provide unique, high quality, well designed home furnishings. Our philosophy is to design our own products, search for the best manufacturer while controlling quality and bring our furniture directly to our customers. Our product developers travel the globe, working directly with skilled artisans to craft pieces that can only be found at Arhaus, ensuring that every Arhaus piece meets our high quality standards. This great attention to detail and commitment to excellence exten... read more
Location details
1201 Lake Woodlands Dr, #1024, The Woodlands, TX, 77380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Like many other customers, I am still waiting on my piece to be delivered and am at roughly 6 months with no real update. Worse yet, when I called to speak to the manager, as my sales person suggested, Sean was in the store but too busy to take or return a call. Autumn attempted to blow me off with a well rehearsed explanation about almost being ready and should ship any day now. When I explained that's why I was along Sean, I was abruptly disconnected. The furniture is nice enough in the showroom and some of our friends hav... read more
By far the worst customer service we have ever had, especially after paying so much for a couch. Our couch was delivered wrong, they never re ordered it, the store manager never reached out to me, it takes months to get ahold of someone, they tell me they will refund me “30%” off and that it will be in my account 3-5 business days, well the store manager finally tells me oh I am sorry I did not know company policy was that you can get your refund until the couch we finally reorder comes in, which by the way my original couch... read more
I came into store with husband and we ordered our furniture back in September 2018. A whole living room. Even though the sales associate Rhonda was very nice and helpful and my experience in the store was pleasant. The ending result was the most horrible experience ever. So here are few examples. We Never received updates from the sales associate or manager or anyone at all on the status of our order. So basically completely forgotten about. Have had furniture delivered on different dates 4 months later and still waiting on... read more
We have been waiting for an Oct delivery which was promised Oct first week pushed out until second week Now they are telling us we may not even have them by Thanksgiving which is when I needed my dining room chairs
Frequently asked questions about Arhaus
How is Arhaus rated?
Arhaus has a 3.8 star rating with 124 reviews.
When is Arhaus open?
Arhaus is open now. It will close at 7:00 p.m.