Arhaus

Crystal Castro 

on Google

4 months ago

Horrible customer service experience in regard to a rug. I paid $1406 for this 6 x 9 Lassen rug that is in my home office. The website notes this rug as recommended for high traffic areas / high performance. It was purchased a little over a year ago ... used in a very low traffic area. I decided to run the basic bissel hand held rug cleaner over it to get some of the basic traffic dirt cleaned... because it definitely not for high traffic & shows! Huge mistake... dirt came out, but apparently this had God only knows what che... read more

FayAnne Price 

on Google

3 years ago

We have had nothing but good experiences with Arhaus over the years! We’ve bought several items for our house and business office from this location (Clear Fork- Fort Worth) and have always been treated great! We usually end up coming in with our children (two under three) and they’ve never had any issues with them. They seem to not keep the same staff for very long, but that hasn’t had any impact on our service. They are always very friendly and happy to help, and call when there are any updates to our orders. We’re actuall... read more

Irene Bass 

on Google

a year ago

Beautiful furniture in the showroom. But the upholstered dining chairs were poorly sewn and they already agreed to replace then. More weeks of waiting. But at least they admit there is an issue. They also delivered a lovely dining table but the men fastened the pedestals on backwards. They left before I noticed. I don’t know how Arhaus will resolve this. Perhaps they’ll replace the table top. I certainly don’t want them to come and put even more holes in it. Right now I’m incredibly disappointed. I splurged on this din... read more

Suzanne Davis 

on Google

2 years ago

We have purchased several pieces of furniture and home decor from Arhaus, a dresser, our kitchen table, 10 chairs, our coffee table, an outdoor couch and decorative pieces, and we have been extremely pleased with it all. The customer service at the Fort Worth showroom is amazing, and the ladies on staff are so helpful and patient in matching to what we have in our existing home and within our budget. These are pieces we’ll keep a lifetime, so we want to ensure we purchase right. 

Jen Chandler 

on Google

4 months ago

Deb Cleare, aka “FUN DEB” at Arhaus gave us A+ service. She was so sweet to our impatient 13 &10 yo boys. She was knowledgeable and helpful and answered all of our questions happily. She made it fun and easy, I would 100% recommend her and Arhaus to anyone looking for the type of experience that we had!