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5101 Marathon Ave, Fort Worth, TX, 76109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I will never buy anything from this furniture store! Professionalism here is trash and Stacy is rude as hell. Her name should’ve been Karen. If I could give zero stars I would but I gave one.
Business response:
Hello Chinoy — Thank you for providing your feedback. We set a high standard for ourselves and it's unfortunate to know that standard was not met in your interaction with us. If you would like to discuss your experience further, please don't hesitate to reach out to us at socmediaresolution@arhaus.com with your order number + contact information and you will be connected with a Corporate Manager. We would welcome the opportunity to resolve any issues.
My horrendous review of Arhaus’s customer service and product quality is posted below. After the posting Arhaus emailed me requesting my order number and so they could help resolve my concerns. Well, they are consistent. In three weeks I’ve heard nothing from Arhaus. Stay very far away from this shoddy organization. My mission is to communicate to anyone interested in Arhaus how poorly they treat customers and hopefully hurt them in the pocket book. Greg Spiros - Fort Worth, TX
Arhaus has a 3.4 star rating with 82 reviews.
Arhaus is closed now. It will open tomorrow at 10:00 a.m.