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Arhaus

3.7

About this business

The Jacksonville Arhaus is located at St. Johns Town Center, an upscale, open-air shopping destination in the city's southeast region. At Arhaus, our designers search the world for global influence, working with skilled artisans to craft our unique furniture collections and home décor. 

Location details

4828 River City Dr, Jacksonville, FL, 32246, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
3.7154 reviews
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Lauren Degenhart's profile image
Lauren Degenhart 
recommend  Recommended
7 years ago
Jennifer Svedin Neuman's profile image
Jennifer Svedin Neuman 
recommend  Recommended
10 years ago

Love the layout and display at Arhaus. The repurposed designs and creative approach leave inspiration to anyone who walks through their doors. The friendly staff made us feel right a home. Great place for Jacksonville shoppers to go for decor inspiration with reasonable prices. 

Paul Corbett's profile image
Paul Corbett 
3 years ago

I wish I had read the reviews first. I really regret going there. 

Ginny Hodge Donovan's profile image
Ginny Hodge Donovan 
3 years ago

Terrible customer service experience!!!Purchased our bedroom and family room furniture a few years ago while we were building and had to wait almost a year for the items and this was a few years before Covid so no excuses regarding delays during that time. We were also encouraged to purchase the warranty which is a joke, our huge ottoman that they custom built had issues with the buttons right away and they send out contractors that are not Arhaus employees and they’ve made excuses the last two times that they did not have t... read more

Jenny Arias's profile image
Jenny Arias 
3 years ago

Ordered furniture back in March and have been paying every month since the transaction. Half the furniture delivered end of October. Marble top arrived broken. Got a new one a week later. Now that the sofa is ready to ship they charged me a second delivery fee. Unhappy with the store I have spent so much money at. I will call in the morning to find out why my balance jumped more than what I was supposed to pay. I do not recommend this store. I should have ordered at Pottery Barn or waited for Restoration Hardware to open u... read more

Mike Horine's profile image
Mike Horine 
4 years ago

As others have stated, the wait for orders is insane. We canceled our order, but now dealing with non-existent customer service. Read reviews thoroughly and avoid this place. 

Beth Mayers Goldman's profile image
Beth Mayers Goldman 
6 years ago

Customer service is terrible. After ordering 9 months ago, our shipment was delivered incomplete and damaged. It took 3 attempts to deliver a bed that was not damaged. Our nightstand was damaged and discontinued. Can't get a callback or any information on why my credit card has not been refunded for the nightstand that was never delivered. Salesperson stopped returning calls. Read other reviews carefully before making a purchase from this company. We are hopeful that this will be resolved but have little faith at this ... read more

Elaina Bosco-Sinner's profile image
Elaina Bosco-Sinner 
8 years ago

Beyond disappointed in the customer service! When it was time to spend thousands of dollars they were great.....follow up has been awful! 

Frequently asked questions about Arhaus

How is Arhaus rated?

Arhaus has a 3.7 star rating with 154 reviews. 

When is Arhaus open?

Arhaus is closed now. It will open at 10:00 a.m.