Arhaus

Matt Haynes 

on Google

8 months ago

We search for many months different places to piece together our new home that was under construction. Arhaus was always on our list. Our sales associate Brennan was so patient and dealt with us for nearly 5 months quoting different iterations for our home, never knowing if we were actually going to purchase or not. We ended up purchasing everything for our entire house through Brennan and Arhaus. The delivery was top notch in taking care of our brand new home and our walls, and not a single ding or scratch was made. We had ... read more

Lisa Hawayek 

on Google

2 months ago

I had a wonderful experience working with Lila at Arhaus. She was incredibly helpful throughout the entire furniture selection process. Lila came prepared to every interaction, always offering thoughtful recommendations and valuable design insights that made decisions much easier. What really stood out was her excellent follow-up—she stayed in touch, checked in regularly, and made sure every detail was handled. She was also very kind, patient, and considerate, taking the time to understand my style and needs. On top of tha... read more

Brian Marquis 

on Google

6 months ago

I bought the Harlin sconce in September and it was just professionally installed as part of a whole house renovation. While the alabaster shade is beautiful, the fixture is crooked. And it has nothing to do with the installation. The bulb base was not welded on straight, which makes the shade crooked. Not good for a fixture that cost almost $500. What’s frustrating in situations like these is that it’s not possible to discover the crookedness until the fixture is installed. So now what do we do? 

David Backes 

on Google

5 months ago

Long-Time Loyal Customers — Deeply Disappointed Warranty and Concierge Experience We have been long-time, loyal Arhaus customers and furnished much of our home and office with Arhaus pieces after relocating to Nashville, including purchasing the “Worry-Free” protection plans and warranties specifically for peace of mind. Unfortunately, our experience with a Bodhi desk has been extremely disappointing. The desk cost over $3,300, has already been serviced once, and yet the laminate wood veneer on the desktop continues to pop... read more

John Agee 

on Google

a month ago

This has been my experience. The main thing to understand when ordering here is that the delivery dates they provide are not accurate even when items show “in stock” at the time of purchase. I’m now more than three months past my original order date in March, and the latest update has pushed delivery into August. That August estimate is the third or fourth different date I’ve been given in writing, and each update has only come after I reached out myself to ask what was going on, despite having spent multiple tens of thousa... read more