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Arhaus
- Furniture Stores
- Columbus, OH
About this business
Location details
4128 Worth Ave, Columbus, OH, 43219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
RecommendedEvery time I go into the store I get inspired! I love the quality of their furniture, style, and design. Lauren and Evan are great to work with and they always have fresh ideas. No other store in Columbus compares. Beautiful furniture, fabric choices, accessories and wallpaper! I love the jewelry too! ❤️
Business response:
Hello Lisa—Thanks for the 5 stars + positive review! We take great pride in our product, as well as our associates. We appreciate your business!
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Ordered sectional in November of 2021… waited for months and months and months and months for it to arrive. I would continue to proactively follow up (nothing from Arhaus as far as updates) and was constantly told another few weeks, a new estimated date etc. I finally received the sectional this weekend and it isn’t correct. The store ordered the wrong size. So now my family cannot even comfortably sit on this very expensive piece of furniture that we have waited almost an entire year to receive and the ottoman that we order... read more
Business response:
Jenny, if we can assist, please email us your contact information + order number to socmediaresolution@arhaus.com. We'd like to look into this in further detail for you.
Beware when you buy furniture from Arhaus. As customers we are told that our heirloom purchases come with a guaranteed repair service. This is an absolute lie. My entertainment center collapsed on its own and now there's nowhere to take it for repair. They gave me a number to call...to get the "run around" and after that they will ghost you. The number they give you to call will tell you that they don't service your area. Disappointed.
Business response:
Hello Desi—Thank you for reaching out. Could you please provide your order number + contact information to social@arhaus.com so we can have a team member reach out?
I am not happy with Arhaus customer service. (concierge) Purchased an item on 12 mos terms, no interest. Always a great deal right? Apparently my purchase agreement states that terms begin at purchase, although I did wait for a statement to follow. (to have an invoice to pay from) At this time I was already 2 months behind. Have never experienced this before with 12 mos. terms. Quality of purchase? Yet to be seen as the item purchased early Feb has been pushed back to ship end of april. No, it's not being built. Warehouse. S... read more
Frequently asked questions about Arhaus
How is Arhaus rated?
Arhaus has a 4.8 star rating with 418 reviews.
When is Arhaus open?
Arhaus is closed now. It will open tomorrow at 11:00 a.m.