Arhaus

Priscilla Buchanan 

on Google

a month ago

We have two pieces of furniture from Arhaus. The first one was a table, and we did not purchase any warranty, and wished we had. The second is a sofa, and we decided to purchase warranty because the sales said the exact words "if anything happens to it, it'll be covered". Last month I noticed this weird line on the back of the couch, and it hasn't gone away. When you purchase furniture for $6500+, you expect it to be flawless. I filed a claim, and it was denied. I disputed the claim, and they said they don't cover "normal ... read more

Devaprabha 

on Google

10 months ago

Cathy Henriques was our design consultant on our $40,000 purchases at Arhaus for our newly renovated home. From the moment she politely introduced herself, my husband and I were continually impressed with Cathy’s professionalism, knowledge of products and diligence. She was exceptionally pleasant to work with and took exceptional care of monitoring our furniture pieces and carefully attentive to managing every detail of our process, start to finish. Cathy is a rare find and we feel so blessed she was our Design Consultant on... read more

Jessica Alvarez 

on Google

10 months ago

I’m absolutely obsessed with our new couch! The entire process was done over the phone and through text, and it was still one of the best customer service experiences I’ve ever had. Cathy was incredible!!! She was so helpful, kind, and patient every step of the way. She made everything feel easy and personal, even from a distance. The couch is stunning and more perfect than I imagined. Thank you, Cathy and Arhaus, for making this such a smooth and exciting experience! Worth every penny. 

Evan Mahon 

on Google

10 months ago

Cathy was absolutely wonderful to work with at the Colorado Springs Arhaus location. I was looking at this exact cabinet online but was conflicted over how it would look in person. I could not make the trip into the store to see the sample board, so Cathy took great photos and answered all of my questions about the piece. Her responses were informative and her timing was quick. Cathy also did a superb job explaining the delivery process and quickly preparing a quote for me. I live in Denver next to another Arhaus but will co... read more

Elisa Rusonis 

on Google

6 months ago

I am new to Colorado Springs. After going to other local stores, I landed at Arhaus. Cathy and designer, Myah, worked with me to make several selections for our new home. Myah is a talented designer and very familiar with the options in the store. She quickly pulled together a plan and imported photos of our home so we could easily visualize the design. When we had concerns, she quickly pivoted and presented other options. Cathy worked efficiently to come up with the pricing. She was extremely available and helpful. Overall,... read more