Arhaus

Marc D 

on Google

3 months ago

Horrible experience. I ordered furniture for 13k back in May. Delivery estimate for mid July. I’ve been emailing the design consultant who placed my order for the past few weeks with no response. I call the store today only to realize he had left the company in early June and that my furniture hasn’t been delivered because no one picked up my order. The store has nice furniture but unfortunately has unprofessional staff and management. Not my first bad experience with Arhaus. With my previous order, the consultant also wou... read more

Maruchi Gonzalez 

on Google

2 weeks ago

I bought a few items from Arhaus Coral Gables back in September 2024. My sales person, Mariana Tarajano, was amazing! She made the buying process smooth and hassle-free. She has a great way of building rapport and she made me feel so welcome and comfortable through the buying process. So, from me, she gets 5 stars, and if you ever go to this store do yourself a favor and ask for Mariana! She will make your experience at Arhaus exceptional. Having said that, I don't feel the same way about Arhaus itself and that's the reaso... read more

MD 

on Google

2 months ago

I’ve had a nightmare experience with this company. Do yourself a favor and don’t invest a penny at their store. After paying 13+k, I totally regret having chosen this company that poses as luxury furniture but operates at standards worse than low budget furniture company. If I were to go back I would choose RH rather than this fake luxury brand. 1. My order was placed in May 2024. The order was not followed through because the sales agent didn’t work there anymore. No follow up by any other agent until I had to contact the... read more

Ximena Fuente 

on Google

4 months ago

My experience at Arhaus Coral Gables was outstanding, thanks to Luis and Boris. From the moment I stepped in, they were incredibly attentive, making me feel like a valued customer. Their knowledge of the furniture selection was impressive, and they took the time to really understand my needs, offering thoughtful suggestions without ever being pushy. What truly stood out was how patient and proactive they were, ensuring I had all the information I needed to make the best decision. They made the entire shopping process seamle... read more

Rommel Paredes 

on Google

a month ago

I’m so sad about what happened with our dream bedroom set, me and my wife went to Arhaus to look for our dream bedroom and we find it , the Astor we bought it back in November and the delivery was a week later everything was looking great until they told me that the set didn’t bring the hardware and that we have to wait for another set on another day, Well we waited a month and they still haven’t shipped the new set then we call the store and they say we have to keep waiting for about 3 more weeks and we ask if they can do... read more