This profile has been claimed by the business owner or representative.
Arhaus Studio
- Furniture Stores
- Burlingame, CA
About this business
Location details
1230 Burlingame Ave., Burlingame, CA, 94010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
I’ve had an incredibly disappointing experience with this furniture company and wanted to share for others considering purchasing from them. • Order delays: My first purchase, a large mirror, arrived significantly late. When it finally did, it was missing the required tooling to hang it. The company couldn’t simply ship the missing parts, and instead told me it would take another two months to resolve. I ended up returning the mirror, which then took weeks for them to actually come and pick up. • Broken processes with exchan... read more
Many great selections to see and they also have custom fabric finish for accent chair and sofa here as well. Inspired by many beautiful pieces here. However, Customer service seem to be slow. No one approach to welcome customers here.
Had a great experience with Abby. Excellent service and delivery was smooth.
Marc and Kyle were really great to work with! Great suggestions on specific items and the custom options available. Also really thorough and helpful updates throughout the delivery process. The last item got delivered today and we love everything we got.
Extremely disappointed with the customer service. We placed an order with Marc for a Beale sectional sofa in Oct '21. After 8 months of anticipation, Arhaus delivered the wrong sized ottoman and an incorrect arm cushion. It took another 4 months to deliver the right ottoman. And a full year after the original order before we received a replacement cushion, only for it to be... yet another incorrect arm cushion. As if that wasn't enough. About a month ago, nearly 2 years after the original order. I received an email from Ar... read more
Frequently asked questions about Arhaus Studio
How is Arhaus Studio rated?
Arhaus Studio has a 3.4 star rating with 16 reviews.
When is Arhaus Studio open?
Arhaus Studio is closed now. It will open at 10:00 a.m.