Arhaus The Loft

Lindsey Jackson 

on Google

4 months ago

This place is a gem! I love Arhaus but can’t justify the price. This outlet makes it reasonable and they have the exact same things as the regular store for half the price. Their stuff doesn’t have the damages that Pottery Barn Outlet does. Wish I had found it sooner. 

Jonathan Huer 

on Google

3 weeks ago

I've purchased a few pieces here and found the customer service (from Abi) to be excellent. It's hit or miss, but that's part of getting a good deal. Just got another chair today. I did need something in a hurry and was able to get it from the regular Arhaus store (at full price, so there's clearly a tradeoff). One thing I've noticed is the stuff here is pretty large. So bed frames are kings, etc. 

Matthew Trawick 

on Google

5 days ago

Drove here with my fiancée specifically to browse this outlet and after serious consideration and browsing, taking pictures of furniture tags and being impressed at the collection we sat on a couch for about 2 minutes and had a African American gentleman walk up and start cursing at us to leave because we "aren't actually gonna buy anything" and we are just a "bunch of kids". I have GHD and i look younger than my age. I expressed that we were browsing and are looking for furniture for our new apartment and he condescendingly... read more

Sim M 

on Google

a year ago

There are a lot of pretentious "high end" furniture stores out there but I can say Arhaus deliveres quality and so far, their customer service has been excellent. This holds true for their outlet as well. Store Manager Kelsey gets credit for that! The Loft (located inside the mall) is an outlet where you have a good chance of finding your sought-after pieces at discounted prices. They also have seasonal sales across the store. These pieces have either been returned by customers (for whatever reason) or have some defect. Bigg... read more

Shawn 

on Google

a month ago

I’ve visited this place multiple times, and the customer service is seriously lacking. No one greets you—they either stare at their phones or just watch you walk by. The atmosphere feels unwelcoming. To top it off, the “security” guard was asleep when I walked in. On the plus side, the furniture is nice, but the service definitely needs improvement.