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Arhaus The Loft
- Furniture Stores
- Grapevine, TX
About this business
Location details
3000 Grapevine Mills Pkwy, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
Great help, great piece of furniture, and a fabulous deal! Very happy to shop here again!
There are a lot of pretentious "high end" furniture stores out there but I can say Arhaus deliveres quality and so far, their customer service has been excellent. This holds true for their outlet as well. Store Manager Kelsey gets credit for that! The Loft (located inside the mall) is an outlet where you have a good chance of finding your sought-after pieces at discounted prices. They also have seasonal sales across the store. These pieces have either been returned by customers (for whatever reason) or have some defect. Bigg... read more
I've purchased a few pieces here and found the customer service (from Abi) to be excellent. It's hit or miss, but that's part of getting a good deal. Just got another chair today. I did need something in a hurry and was able to get it from the regular Arhaus store (at full price, so there's clearly a tradeoff). One thing I've noticed is the stuff here is pretty large. So bed frames are kings, etc.
This place is a gem! I love Arhaus but can’t justify the price. This outlet makes it reasonable and they have the exact same things as the regular store for half the price. Their stuff doesn’t have the damages that Pottery Barn Outlet does. Wish I had found it sooner.
⸻ Extremely disappointed with the customer service. Not a single associate greeted me, everyone was sitting around, uninterested and unhelpful. One woman, who appeared to be a manager, was sitting and gossiping on her phone when my baby stroller lightly tapped the bottom of a table. Instead of offering assistance, she rudely yelled, “Watch where you’re going!” Completely unprofessional behavior, especially from someone who should be leading by example. I will not be returning this kind of disrespectful and inattentive servi... read more
Frequently asked questions about Arhaus The Loft
How is Arhaus The Loft rated?
Arhaus The Loft has a 3.1 star rating with 36 reviews.
When is Arhaus The Loft open?
Arhaus The Loft is closed now. It will open at 11:00 a.m.