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Arhaus The Loft

4.8

About this business

Inside Arhaus The Loft, you can explore an ever-changing assortment of new, discontinued, slightly imperfect, and overstocked pieces handcrafted for every room of your home. Discover sofas, sectionals, dining tables, accent chairs, beds, lighting, desks, and more—all at incredible prices 

Location details

1336 Hansel Ave #100, Florence, KY, 41042, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.818 reviews
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Jeffrey Igleburger's profile image
Jeffrey Igleburger 
3 weeks ago

Arhaus sells pricey, high end furniture. The Loft is their outlet store, where you can find some great stuff for relatively bargain prices. Think scratch and dent, customer returns, etc. that Arhaus can't sell as new. I got a beautiful media cabinet with some interior damage for a fraction of the retail price. The people working there are nice and very helpful, but delivery options are limited, and you're SOL if something you bought isn't to your liking or doesn't fit when you get it home. And don't bother asking for a disc... read more

Hannah Bell's profile image
Hannah Bell 
a month ago

Note: this review is specifically for two recent visits in which we have encountered issues. All other visits (and staff) are 5 stars! I’ve been a customer of this store since the month it opened - visiting about 6 times since and have spent tens of thousands here. Most visits have been met with warmth, care, and the kind of customer service that makes you want to keep coming back. The selection is unique, the prices are fair, and the sales associates - aside from one notable exception - are always kind and accommodating. ... read more

Jordan Menchen's profile image
Jordan Menchen 
4 months ago

When we walked in, we were immediately met and helped by Gio, who showed us around the store and even gave us a measuring tape for our convenience. He chatted with us and then gave us space to let us look around on our own, which was wonderful. When we found what we were looking for, Gio and Kelly helped us with everything from then on out. Everyone was professional and explained everything we needed to know, from pickup options, to their recommendations for an outside delivery service. Definitely check this place out if you... read more

Kelsey Shulman's profile image
Kelsey Shulman 
5 months ago

I don't post reviews all the time, but this place deserves it. The selection is excellent, the staff are so helpful. Just overall a very very pleasant experience. Also the way they pack and wrap the furniture is some of the finest I've ever seen having done many moves. Thank you Kelly and Arhaus Loft!!! 

Corri Muha's profile image
Corri Muha 
8 months ago

I was super impressed by the quality and selection of items in the store. Every time I’ve visited the staff was amazing - thank you Roxy and Sofia for being so helpful and kind! When I bought my pieces, Wes and his team were super careful loading the pieces and even came out to my house personally when I had a hiccup putting the table base and top back together. Incredible customer service all around, highly recommend! 

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Frequently asked questions about Arhaus The Loft

How is Arhaus The Loft rated?

Arhaus The Loft has a 4.8 star rating with 18 reviews. 

When is Arhaus The Loft open?

Arhaus The Loft is open now. It will close at 7:00 p.m.