This profile has been claimed by the business owner or representative.
Arhaus The Loft
- Furniture Stores
- Florence, KY
About this business
Location details
1336 Hansel Ave #100, Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Arhaus sells pricey, high end furniture. The Loft is their outlet store, where you can find some great stuff for relatively bargain prices. Think scratch and dent, customer returns, etc. that Arhaus can't sell as new. I got a beautiful media cabinet with some interior damage for a fraction of the retail price. The people working there are nice and very helpful, but delivery options are limited, and you're SOL if something you bought isn't to your liking or doesn't fit when you get it home. And don't bother asking for a disc... read more
Note: this review is specifically for two recent visits in which we have encountered issues. All other visits (and staff) are 5 stars! I’ve been a customer of this store since the month it opened - visiting about 6 times since and have spent tens of thousands here. Most visits have been met with warmth, care, and the kind of customer service that makes you want to keep coming back. The selection is unique, the prices are fair, and the sales associates - aside from one notable exception - are always kind and accommodating. ... read more
I walked into the store and was the only customer... No greeting - people were sitting around on their phones. No help - I even walked the store twice looking at prices and was in the store for 45min. It's too bad as I was ready to maybe buy furniture had I received help or discuss prices and delivery. Quality of furniture was poor for the overpriced availability. Nothing seemed to match or have sets available as though the entire store is second hand or furniture thrift store being mismatched.. I will not be back as i... read more
If you’re wondering if this place is “worth it”- it is. I worked with Sophia to purchase a sofa I found in the retail store for 77% off the retail price and the quality is unmatched. Sophia and the store manager both provided phenomenal customer service and assisted with coordinating delivery an hour and a half away. Already looking forward to my next find!
Jeff went above and beyond to ensure we got the perfect furniture for our new home. Highly recommend working with him. Adam and the moving crew delivered immediately after purchasing. Thanks, Arhaus crew!
Frequently asked questions about Arhaus The Loft
How is Arhaus The Loft rated?
Arhaus The Loft has a 4.7 star rating with 21 reviews.
When is Arhaus The Loft open?
Arhaus The Loft is closed now. It will open at 11:00 a.m.