Arhaus The Loft

Jeffrey Igleburger 

on Google

3 weeks ago

Arhaus sells pricey, high end furniture. The Loft is their outlet store, where you can find some great stuff for relatively bargain prices. Think scratch and dent, customer returns, etc. that Arhaus can't sell as new. I got a beautiful media cabinet with some interior damage for a fraction of the retail price. The people working there are nice and very helpful, but delivery options are limited, and you're SOL if something you bought isn't to your liking or doesn't fit when you get it home. And don't bother asking for a disc... read more

Hannah Bell 

on Google

a month ago

Note: this review is specifically for two recent visits in which we have encountered issues. All other visits (and staff) are 5 stars! I’ve been a customer of this store since the month it opened - visiting about 6 times since and have spent tens of thousands here. Most visits have been met with warmth, care, and the kind of customer service that makes you want to keep coming back. The selection is unique, the prices are fair, and the sales associates - aside from one notable exception - are always kind and accommodating. ... read more

Jordan Menchen 

on Google

4 months ago

When we walked in, we were immediately met and helped by Gio, who showed us around the store and even gave us a measuring tape for our convenience. He chatted with us and then gave us space to let us look around on our own, which was wonderful. When we found what we were looking for, Gio and Kelly helped us with everything from then on out. Everyone was professional and explained everything we needed to know, from pickup options, to their recommendations for an outside delivery service. Definitely check this place out if you... read more

Kelsey Shulman 

on Google

5 months ago

I don't post reviews all the time, but this place deserves it. The selection is excellent, the staff are so helpful. Just overall a very very pleasant experience. Also the way they pack and wrap the furniture is some of the finest I've ever seen having done many moves. Thank you Kelly and Arhaus Loft!!! 

Corri Muha 

on Google

8 months ago

I was super impressed by the quality and selection of items in the store. Every time I’ve visited the staff was amazing - thank you Roxy and Sofia for being so helpful and kind! When I bought my pieces, Wes and his team were super careful loading the pieces and even came out to my house personally when I had a hiccup putting the table base and top back together. Incredible customer service all around, highly recommend!