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Artcraft Management
- Apartment Agents
- Glen Allen, VA
About this business
Location details
P.O. Box 2159, Glen Allen, VA, 23058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I put in a maintenance request for the heater in my unit two weeks ago and no one has come to fix it. It's been around 20 - 45 degrees everyday. I have also been without working water for two days because of work they're doing on the unit below me. This company does not provide livable conditions.
Nothing but issues since new management at villas cedarhurst. If I could I would cancel my lease and move out, I will not be renewing my lease. Manager makes excuses for everything, she is rude with an attitude, hard to get ahold of and doesn't resolve issues. I normally get an electricity bill from cedarhurst on my app which I have proof of that I got billed for the electricity and it was paid in full, well the manager tried telling me they didn't send out bills for electricity. Needless to say my electric got shut off beca... read more
If I could give zero stars, I would. My apartment had mold that was never fixed, and maintenance always marked the job as complete. When I asked to be moved to a different unit, they kept me waiting. Then, the manager started charging me $250 month-to-month because I wouldn't resign a lease for the same unit. Mind you, the previous manager stated I could continue paying the same rent until they found a suitable unit for me to move into. The current manager, Kristen Palau, refused to remove the month-to-month charge, even tho... read more
-2nd part of my complaint. Do not go to this company. I was promised by the Regional Manager that I would be receiving a refund for my application fee due to the problems I was having with on of their properties. I should have known she was lying because I have yet to receive the refund back, and she is now not returning or answering my calls. The “luxury apartments”are palmetto bug infested the neighborhood is dirty. Do yourself a favor and don’t waste your time. You can see the first experience below, and BBB will be rec... read more
THE WORST PLACE TO MOVE TO I WOULD NEVER RECOMMEND THIS PLACE TO ANYONE DO NOT MOVE TO ANY OF THEIR PROPERTIES ESPECIALLY RIVERSIDE PARK APTS THEY MAKE IT SOOO HARD TO WANT TO LIVE HERE
Frequently asked questions about Artcraft Management
How is Artcraft Management rated?
Artcraft Management has a 2 star rating with 88 reviews.
When is Artcraft Management open?
Artcraft Management is closed now. It will open tomorrow at 9:00 a.m.